This profile has been claimed by the business owner or representative.
Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disorganized and lied about room deposit Unorganized Location
Business response:
It's regrettable to hear about the disorganized experience and room deposit issue. Please contact us at (800) 542-7724 to resolve this matter.
It was NOT spectacular Our room and floor smelled like straight weed n cigarettes. My wife n I were dissatisfied Lots of things to do
Business response:
We are concerned to hear about the room odors during your stay, Sandro. We take your feedback seriously and want to address this issue. Please contact us at (800) 542-7724.
Never again The room smelled like weed
Business response:
Sorry for any inconvenience with the room odor. We take cleanliness seriously and would like to address this concern directly.
Chelsea Tower Is Too Far The location of the room in the Chelsea Tower was too far of a walk for me. Had I known that I would have to do a lot a walking I wouldn't have chosen that room. The bed kept moving it was not secure on the bed frame. I liked the price and the variety of restaurants.
Business response:
We apologize for any inconvenience with the Chelsea Tower location and bed frame. We appreciate you enjoyed our restaurant variety and pricing.
Disappointing Property needs to be cheaper concessions Breakfast was terrible and overpriced
Business response:
Thank you for the valuable feedback on your recent visit. I will be sharing your comments with my service team to help us improve for your next visit. Again, thank you, and have a good day.
Horrible. Won’t be staying at the Tropicana again The room smelled horribly. Greatfully I brought a candle I was able to light everytime we were in the room. It smelt like sewage. There’s no microwave to warm your food which doesn’t make any sense at all. When i asked staff they said “staff has but guest dont “ The walk to the Chelsea tower rooms made no sense in my opinion. The room had no toothbrush n toothpaste, when i called downstairs to ask they said the gift shop has for purchase. The entire stay was just horrible. My... read more
Business response:
Thank you for the feedback, sorry to read that you did not fully enjoy your experience, and we hope we get another chance to deliver a 5-star experience. Have a great day!
We went downstairs to report the room. It was our wedding anniversary, first time ever in AC and was so excited to see Room wasn’t cleaned. Sink and toilet was gross and white powder all over the sink counter which was alarming. Location was perfect and got to see Jamey Johnson. Very convenient, lots to do inside casino
Business response:
Thank you for bringing this to our attention. We're glad you enjoyed the location and entertainment. Please contact us at (609) 441-5132 to discuss your room experience further.
love the hotel resteraunts dirty room room was dirty bed had sand in it from people before us had to call house keeping
Business response:
Thank you for the valuable feedback on your recent visit. I will be sharing your comments with my service team to help us improve for your next visit. Again, thank you, and have a good day.
Fair
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,697 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.