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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ok I was charged a $20 for late checkout fee. after waiting more the 20 minutes for a kiosk to checkout, I ended up checking out at 11:14am the room was not well cleaned, and the shower fauset was broken
Business response:
We are sorry to hear about the late checkout fee, kiosk wait time, room cleanliness, and broken shower faucet. Please contact us at (800) 542-7724.
Great except for the room. Our hotel room was 85 degrees the entire time we were there. We tried putting on the air conditioning to 65 degree to cool it down, but it stayed 85 degree. It was a legit sauna. The location of the hotel was perfect and the amount of stores/restaurants they offer is great.
Business response:
Please accept our apologies for the room temperature issue. We understand how uncomfortable that must have been. We appreciate your kind words about our location and dining options.
I couldn’t sleep. I had a panic attack in my room I was in the North Tower . On the 5th floor… very Ghetto There is alot to do in Tropicana
Business response:
Please accept our apologies for your stay experience. Your comfort matters to us. Please contact us at (800) 542-7724.
Bad Que me dieron un cuarto de fumadores cuando yo pedí uno no fumadores y no pudiendo resolverme me fui del lugar y no hicieron nada El lugar muy bonito
Business response:
We are sorry to hear about the smoking room issue and that we couldn't resolve it. We appreciate you noting the beautiful location.
Fair I paid for a suite but I ended up in a small room. I like the location and the food options
Business response:
We apologize for falling short with your suite reservation. We appreciate you enjoyed our location and food options.
Disgusting room The room was absolutely disgusting The area
Business response:
We are disappointed to hear about your room condition. This is unacceptable. Please contact us at (800) 843-8767 to resolve this immediately.
Bad The place needs to be upgraded dirty filthy nasty looking Not a thing
Business response:
We sincerely apologize for the poor conditions you experienced. Your feedback about cleanliness is important and will be shared with management.
Very Poor the room was cold no channels on tv sheets not clean on bed services
Business response:
We take your feedback seriously. Please contact us at (800) 542-7724 to address the issues you experienced during your stay. Thank you.
Uncomfortable, could not wait to leave. Not the getaway I expected! The Havana tower room carpets made me feel like I stayed at motel 6. That mainly ruined my experience. The halls have a musty unpleasant odor. It seemed like no matter how much I adjusted the thermostat, it was freezing. Not as luxury as the other towers I've stayed in. Cost was good, view was good ,honored my request to change to a lower floor, , good set up in the room, close to the Parking lot
Business response:
Your feedback is invaluable to us. We're sorry to hear about your experience and appreciate you sharing your concerns. Please feel free to reach out to us at (800) 542-7724 to discuss this further.
Tropicana Atlantic City has a 3.9 star rating with 88,698 reviews.
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.