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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
It’s a mostly great place, but I was left with a chill. Staff made me feel unwelcome. Just sayin’ Fun atmosphere Nicely updated/modernized
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Poor The room was old.. also is hard to find the room i was in the 5th floor .. walking around not too much sign where to go.. also the front desk for check in it was 1 people. It was an hour wait to get me room, how come it was only one person work when is holiday. So i got there at 10.30pm got the room at 12am with 2 young kids. Not too mention the smoke is like everywhere even in the hotel room that i stayed wt kids. So def not a kids friendly hotel if you have young kids Is has parking i think.
Business response:
Hello Anonymous, Thank you for leaving us your feedback. We are very disappointed to hear that your accommodations were not up to standard. We want you to know that this is not acceptable by any means. We want to hear more about your stay. Please feel to contact us at (800) 542-7724 at your earliest convenience to discuss further. Tropicana Atlantic City
Fair
Unimpressed and most likely not to return. Staff was unwilling to help and rooms were dirty
Business response:
We are sorry to hear about your experience with our staff and room cleanliness. Please contact us at (800) 843-8767.
Fair I was not given the room I originally booked and was put in the old chelsea tower at the hotel which was far from everything, the room was very outdated and not the cleanest, rug was gross. the club and casino was fine
Business response:
We take your feedback seriously about your room assignment and Chelsea Tower accommodations. We're glad the club and casino met expectations.
Bad
Fair
Terrible, only pro to this hotel is the location The room was absolutely atrocious. It began when going into the room and finding the floor soaked, cleaners claimed it was from cleaning. I’d also like to know, what cleaning? There was hair on the wall, a thick layer of dust behind the behind and nightstands, and dust on the windowsill. Only ONE outlet worked in the entire room, which was the one by the sink. All others were very loose and the chargers fell right out of the wall outlet. There was a wireless charging station, ... read more
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the room conditions and maintenance issues you experienced. Please contact us at (800) 843-8767 to discuss this further.
Tropicana Atlantic City has a 3.9 star rating with 88,698 reviews.
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.