This profile has been claimed by the business owner or representative.
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Chelsea Tower Is Too Far The location of the room in the Chelsea Tower was too far of a walk for me. Had I known that I would have to do a lot a walking I wouldn't have chosen that room. The bed kept moving it was not secure on the bed frame. I liked the price and the variety of restaurants.
Business response:
We apologize for any inconvenience with the Chelsea Tower location and bed frame. We appreciate you enjoyed our restaurant variety and pricing.
Disappointing Property needs to be cheaper concessions Breakfast was terrible and overpriced
Business response:
Thank you for the valuable feedback on your recent visit. I will be sharing your comments with my service team to help us improve for your next visit. Again, thank you, and have a good day.
Horrible. Won’t be staying at the Tropicana again The room smelled horribly. Greatfully I brought a candle I was able to light everytime we were in the room. It smelt like sewage. There’s no microwave to warm your food which doesn’t make any sense at all. When i asked staff they said “staff has but guest dont “ The walk to the Chelsea tower rooms made no sense in my opinion. The room had no toothbrush n toothpaste, when i called downstairs to ask they said the gift shop has for purchase. The entire stay was just horrible. My... read more
Business response:
Thank you for the feedback, sorry to read that you did not fully enjoy your experience, and we hope we get another chance to deliver a 5-star experience. Have a great day!
We went downstairs to report the room. It was our wedding anniversary, first time ever in AC and was so excited to see Room wasn’t cleaned. Sink and toilet was gross and white powder all over the sink counter which was alarming. Location was perfect and got to see Jamey Johnson. Very convenient, lots to do inside casino
Business response:
Thank you for bringing this to our attention. We're glad you enjoyed the location and entertainment. Please contact us at (609) 441-5132 to discuss your room experience further.
love the hotel resteraunts dirty room room was dirty bed had sand in it from people before us had to call house keeping
Business response:
Thank you for the valuable feedback on your recent visit. I will be sharing your comments with my service team to help us improve for your next visit. Again, thank you, and have a good day.
Fair
ok I was charged a $20 for late checkout fee. after waiting more the 20 minutes for a kiosk to checkout, I ended up checking out at 11:14am the room was not well cleaned, and the shower fauset was broken
Business response:
We are sorry to hear about the late checkout fee, kiosk wait time, room cleanliness, and broken shower faucet. Please contact us at (800) 542-7724.
Great except for the room. Our hotel room was 85 degrees the entire time we were there. We tried putting on the air conditioning to 65 degree to cool it down, but it stayed 85 degree. It was a legit sauna. The location of the hotel was perfect and the amount of stores/restaurants they offer is great.
Business response:
Please accept our apologies for the room temperature issue. We understand how uncomfortable that must have been. We appreciate your kind words about our location and dining options.
I couldn’t sleep. I had a panic attack in my room I was in the North Tower . On the 5th floor… very Ghetto There is alot to do in Tropicana
Business response:
Please accept our apologies for your stay experience. Your comfort matters to us. Please contact us at (800) 542-7724.
Tropicana Atlantic City has a 3.9 star rating with 88,781 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.