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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad My boyfriend and I were in our room when a Guest on our floor knocked on the door and stuck a toilet plunger to our door . I will never stay at this resort ever again. Worst experience!
Business response:
We are sorry to hear about this unacceptable incident. Your safety and comfort matter greatly to us. Please contact us at (800) 542-7724 to discuss this immediately.
Poor They overbooked the first night and still made me pay to be there because i had booked through booking.com. I did early check in at 11am and had friends receive a room after I got there. When I went to check my status for early check in they said they overbooked by accident and I wouldn't have a room in the North Tower. They wouldn't refund me for the night. I had to stay in my friends room and didn't have a room available to me until the following day around 3pm. After paying full price for the first night I didn't sta... read more
Business response:
Please accept our apologies for the overbooking issue and billing concerns. We understand your frustration with the accommodation mix-up and payment situation.
Never again would I stay there Very confusing to navigate and the room was absolutely filthy. The hallway outside of our room smelled like mold. The Palm Restaurant
Business response:
Please accept our apologies for the filthy room and moldy smell. We understand your concerns about navigation difficulties. Please contact us at (800) 542-7724.
Disappointing. The rooms showed were new and modern. We were put in the old part of the hotel which was very run down and dirty. Very disappointing. It was a very long and confusing journey to our room. The adult rooftop pool.
Business response:
Your feedback is important to us. We're concerned to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further. Thank you.
Fair En dos noches que estuve ahí no realizaron limpieza Ubicación
Business response:
Disculpe las molestias ocasionadas por la falta de limpieza durante su estancia. Gracias por contactarnos.
It wasn’t worth the amount of money that we paid to stay here The room was not cleaned well, the beds were highly uncomfortable, you get 4 pillows that are the smallest pillows you can ever have on a bed which was very disappointing It was a great location for the beach and boardwalk, plenty of places to shop and gamble as well
Business response:
Thank you for sharing your concerns. We apologize for falling short of your expectations during your stay at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your experience further.
This hotel was extremely dirty! Our room was dirty — shower had hair, carpet sticky and dirty, mirror filthy. The entire Parking was 25.00! The pool was the size of a bathroom! This hotel was Nasty — the hotel carpet smelled like pee and smoke! The room was dirty! Informed the staff — they did nothing!
Business response:
Your feedback is invaluable to us. We are sorry to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Poor
Had fun at the casino and beach was great walking distance. Hotel room was disappointing!! I saw your website and it convinced me to stay at this hotel. Website showed nice clean rooms. When I checked into the room it was very old fashion. Gave me the feeling of checking into a motel. Old fashion wall paper and rugs. Gave me a dirty feeling. I also booked the room for $97.900 a night , I booked for 2 days and payed. $400.00 I didn’t understand the bill and what I was being charged for. No room service for the night I was the... read more
Business response:
We are sorry to hear about your experience at Tropicana Atlantic City. Please contact us at (800) 542-7724 to discuss your concerns further.
Tropicana Atlantic City has a 3.9 star rating with 88,750 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.