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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad The wait for the elevator was up to an hour every time because out of the 5 elevators in the tower 3 didn't work at all 1 ran but stoped at every floor up and down leaving one fully working elevator. The people you are in line with are all really pissed of (rightfully so) but it makes the wait even worse. When I politely mentioned it at check out and said there should be a discount for this without saying a word to me she picked up the phone and called security.The bed was so uncomfortable my back was sore the whole time... read more
Business response:
We are sorry to hear about the elevator issues and uncomfortable bed. Please contact us at (800) 542-7724 to discuss your experience further.
The elevators weren’t fully working, wait times were way too long and overcrowded. Very disappointing. For the price we It was old, not clean, ripped sheets, dusty, had musty smell I like that there are stores and restaurants on site.
Business response:
We are disappointed to hear about the elevator issues, cleanliness concerns, and room condition. Your feedback is invaluable to us for improvements.
It was very very disappointing It just not a good value for the type of money spent and it smells like something died on my room floor, I reported it to No avail. We had to pay for breakfast on the boardwalk, we were told the hotel doesn't include anything accept wifi
Business response:
We take your feedback seriously about the disappointing experience and room odor. Please contact us at (800) 542-7724 to resolve this.
Horrible I booked a room with 2 beds no rug and ocean view. I got 1 bed rug and view of parking garage in west tower. Elevators took forever. I never had cell phone service I was told when I check in I only owed $350 however I had to pay $500 and I put $127 deposit in may. So the math don't seem right. I still haven't received my deposit back
Business response:
We are concerned to hear about your room assignment, elevator delays, billing confusion, and deposit issues. Please contact us at (800) 843-8767 to resolve these matters.
It’s close to the beach Too many issue with the elevators and transporting to different area of the hotel I ate no breakfast.
Business response:
Thank you for sharing your feedback about our beachside location. We sincerely apologize for the elevator issues affecting your stay.
Not My favorite casino hotel, disappointed The room smelled like smoke or an ash trey, the room floor was filthy and needs to be steam cleaned. The small chair in the room was so stained and gross. There was food, dust, hair under the sink/corner in the bathroom. The bathroom vent in the shower was full of dust. The picture opposite of the sink has not been wiped down in forever from hairspray and products that people spray on their hair. There were food crumps on the floor. The fridge stopped working before we left so the f... read more
Business response:
We are concerned to hear about the cleanliness and maintenance issues during your stay. Your feedback helps us improve our services and guest experience.
Fair
Very Poor Ask to clean my room for the day came back and was not cleaned and there should of been extra seating Convenient for the beach to walk,
Business response:
Please accept our apologies for the housekeeping issue and seating concerns. Your feedback is invaluable to us.
Fair
Tropicana Atlantic City has a 3.9 star rating with 88,795 reviews.
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.