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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was not saying with my stay I didn’t like the room style, the carpet smelled like urine and old as well as sheets, the bed frame was broke and the sofa chair was small and old, I asked to switch my room due to not being room I requested and the manager did not help with the situation I was not satisfied at all and the leaving process to the garage was insane it took 1 hour to use elevator to parking garage exit the line was long and only two elevator was working when it was four in site. The location was great
Business response:
We're sorry to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Disappointing
Business response:
Thank you for sharing your concerns. Please feel free to reach out to us at (800) 542-7724 to discuss further.
Very Poor The room. It was dirty and the bed was awful to sleep on. The food and the casino
Business response:
Thank you for sharing your concerns. We are disappointed to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your stay further.
Poor the room smell dirty, bed was uncontable
Business response:
Apologies for any inconvenience. Please contact us at (800) 542-7724 to address the issues you experienced during your stay.
Bad
Business response:
We are concerned about your comments and rating. If you wish to discuss your experience further, please contact our Customer Relations department. We can be reached by phone at 1-800-542-7724 (option 9), Monday through Thursday from 10:00 AM to 6:00 PM, or by email at customerserviceacregion@caesars.com. One of our representatives will be happy to help you.
I WILL NEVER STAY HERE AGAIN! The rooms were dirty and the staff did not clean the rooms daily. The vcommkn areas smelled of mold. Nothing
Business response:
We are concerned by your comments. If you wish to discuss your experience further, please contact our Customer Relations department. We can be reached by phone at 1-800-542-7724 (option 9), Monday through Thursday from 10:00 AM to 6:00 PM, or by email at customerserviceacregion@caesars.com. One of our representatives will be happy to help you.
Fair No toothbrush and couple little stuff missing from the bathroom No wedding machine to offer people if they want water or etc The phone wasn’t work we can’t reach out the room service or etc
Business response:
Thank you for sharing your experience. While our team strives to provide the best service possible, we’re always disappointed when we fall short of expectations. We truly value feedback that highlights areas where we can improve. Thank you again for taking the time to share your thoughts. We will take the necessary steps to ensure we are better prepared in the future.
Great price for an AC resort, but you get what you pay for. The parking garage was awful. Confusing to navigate. Elevators in garage and resort took forever, so we chose to take stairs. Entered the wrong stairwell in the parking garage at first because signage was lacking. After a few flights, we exited that stairwell and found the correct one. All stairwells were filthy. There was urine, feces and vomit throughout the stairwells.When we had to get to the parking garage after checkout, the elevator wouldnt take us down to ga... read more
Business response:
We are sorry to hear you were unhappy with your experience. We will be forwarding your concerns to our management teams for further review in order to help improve our service for the future. We are sorry to hear we fell short of your expectations and will be working hard to correct the breakdowns you mentioned. We thank you for sharing your experience and allowing us to address your concerns.
My stay was unpleasant and not up to my standards. The West Tower building and rooms. It needs to be updated. The floors and room are worn with chipped paint and dust. My 1st room had dust all around the edges of the carpet, on the furniture and refrigerator. I wiped off the furniture but noticed after wiping the refrigerator it came right back. After wiping down the bathroom , I noticed all of the towels/wash cloths were on top of the sink. There wasn’t anywhere else to put them. Not to mention there was no where to hang th... read more
Business response:
It's regrettable to hear about your experience at Tropicana Atlantic City. We value your feedback and will address the issues mentioned. Please feel free to reach out to us at (800) 542-7724 for further assistance.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,750 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.