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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor The room was very dated the floors in the room were damaged and scratch up. No sufficient furniture in the room I like the many restaurants and entertainment that the casino had to offer
Business response:
Sorry for any inconvenience you experienced during your stay. We strive to improve based on your feedback. Thank you for highlighting the positive aspects of our casino's restaurants and entertainment.
It was just OK ! The check in was awful. The girl was training she didn’t know the answer to any of my questions. Said my son’s reservation was in the same tower and it wasn’t. Very disappointed in check in . The palms restaurant was great and the service in the restaurant was great as well as the food .
Business response:
Your feedback is important to us. We're glad to hear you enjoyed your experience at The Palms restaurant. If you have any further concerns, please feel free to reach out to us at (800) 542-7724.
Fair Our room was close to the elevator, there was a party going on next-door and they were pretty loud all night The location was good and we liked the quarter which is a little place where the shops and restaurants are
Business response:
Thank you for sharing your experience. We truly value feedback that highlights both where we excel and areas where we can improve. Thank you again for taking the time to share your thoughts. We will take the necessary steps to ensure we earn a better rating in the future.
Very Poor
Business response:
We apologize for any inconvenience you may have experienced during your visit. We take your feedback very seriously and are committed to improving our services.
Disappointing I spent $300 for the room, and the fellow guests were incredibly inconsiderate, screaming and partying into the wee hours of the morning. Planning could have been done to avoid this. I tried calling the front desk, but it kept trying to avoid send me to a person.
Business response:
Your feedback is important to us. We apologize for the inconvenience you experienced during your stay. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
The room was hot!!! The AC in our room did not work. It was extremely hot. The fact that I spent my money on a hotel just for the comfort and never experienced it it’s disappointing. The variety
Business response:
We're sorry to hear about the issue with the AC in your room. Please excuse any inconvenience. Feel free to contact us at (800) 542-7724 for further assistance.
Disappointed, I wanted a quick nice get away and was riddled with hotel schedules. Everything , facilities need updating.Staff needs training and etiquette. Nostalgia other than that everything needs to be upgraded including the website accuracy for spa and expectations. Totally ruined my birthday experience. The restaurants staff and quality needs to be reviewed I found a hair in my food at pf. Changs for my birthday dinner. I want a refund if my hotel stay not take a survey. Nostalgia other than that everything needs to be... read more
Business response:
Sorry for any inconvenience you experienced during your stay at Tropicana Atlantic City. We acknowledge your feedback and will address the issues you mentioned. Thank you for letting us know.
it was not good for oir anniversary. the room is dirty and ac doesn’t work well at all was in boardwalk and casino was ok
Business response:
It's regrettable to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Bad every thing was horrible nothing need upgrade on everything.Room 4137 horrible the toilet bowl wasn’t flushing call operator kept me on whole stomach was hurting
Business response:
Your concerns are noted. We apologize for falling short. Please feel free to reach out to us at (800) 542-7724 for further assistance.
Tropicana Atlantic City has a 3.9 star rating with 88,750 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.