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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Get Away To much noise and air conditioner not strong enough. Hotel very clean.
Business response:
Please excuse any inconvenience with the noise and air conditioner issues. Your feedback is invaluable to us. Thank you for noting the cleanliness of the hotel.
Horrible Took me a hour to get out of the parking lot.
Business response:
We apologize for the inconvenience and thank you for sharing your experience. We will do our best to ensure that these types of service delays do not happen in the future.
Bad
Business response:
We are concerned about your comments. If you wish to discuss your experience further, please contact our Customer Relations department. We can be reached by phone at 1-800-542-7724 (option 9), Monday through Thursday from 10:00 AM to 6:00 PM, or by email at customerserviceacregion@caesars.com. One of our representatives will be happy to help you.
Fair re modale Starting to lock old inside
Business response:
We're concerned to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further. Thank you.
OK, but not leisure the way we expected and went over there for to be in the pool and relax as a family Website this pool open seven days a week Paul was not open at all only on the weekends false advertisement. I took my kids there to get in the pool and was not allowed to be in the pool at all waste of my time. I like to convenience of the stores
Business response:
We regret to learn about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further. Thank you for sharing your feedback.
Probably best to consider a different resort This is the Atlantic City version of circus circus, it's dirty, it needs renovations and needs more staff. The staff were friendly and helpful, but there was not nearly enough staff.
Business response:
Apologies for any inconvenience. We appreciate your feedback and will take your comments into consideration for improvements. Thank you.
Bad I couldn’t get into my room until an hour and a half after check-in time because it wasn’t cleaned. The front lady at the desk was very rude and did not want to answer. No questions. Just wanted to say her opinion told me that the room is not ready yet when I was checking in at 3:55 then I asked her can you give me the keys for the room and she told me you’ll get a text message and tried to push me away as soon as possible Very very rude
Business response:
We value your input and apologize for the inconvenience you experienced during check-in. Please contact us at (800) 542-7724 to discuss this further.
For money I paid the room could have been nicer Having to pay for parking while staying at the hotel. We paid $260 for a night and had to pay to park. Then we get charged an additional Resort fee on top of all the other fees when I booked the Room. Not very happy about that. Trying get get an elevator to leave for check out was ridiculous. It took us 1/2hour to get down stairs. Casino had everything to offer for food and entertainment
Business response:
We are disappointed to hear about your experience during your stay. Please accept our apologies.
Never will stay there again The Kiosk did not work to get into the room. Why give a reservation number and it’s not the correct number. Had to walk all the way to the desk down stairs to get checked in. And it shouldn’t matter how you booked the room, as a business knowing that someone is staying at your place of business, it’s Tropicana’s responsibility to make sure everything runs smoothly from the time the reservation is made. The room was horrible. Patched up holes in the wall, dirty windows!!!! And it had a a stench of ... read more
Business response:
We take your feedback seriously and appreciate you taking the time to share your experience with us. We're sorry to hear that your stay did not meet your expectations. Thank you for reaching out and bringing these issues to our attention. We will use your feedback to improve our services and ensure a better experience for future guests.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,750 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.