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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The stay was just ok. I didn’t like the room, the hotel hallway smelled stinky by the elevator! The elevator was slow and had to wait 10 minutes to get on the elevator. Let me not forget paying $30 each day for parking and on the last day I get a paper and say that I can come in and out for free. Just the location from downtown
Business response:
Sorry for any inconvenience during your stay at Tropicana Atlantic City. We appreciate your feedback and will address the issues you mentioned. Thank you for sharing your experience.
Overpriced and dirty Staff was rude, overpriced, charged us more than previously stated, absolutely unacceptable Good location
Business response:
Your feedback is important to us. We take your concerns seriously and apologize for the issues you experienced during your stay. Please feel free to reach out to us at (800) 542-7724 to discuss this further. Thank you for sharing your experience.
Bad
Business response:
We are concerned about your comments. If you wish to discuss your experience further, please contact our Customer Relations department. We can be reached by phone at 1-800-542-7724 (option 9), Monday through Thursday from 10:00 AM to 6:00 PM, or by email at customerserviceacregion@caesars.com. One of our representatives will be happy to help you.
I can’t believe security guards with throw a 95 pound woman on the ground for doing nothing but asking what was happenin My fiancé and I got in a verbal argument. We both took time to settle down. He left his key in the room and asked security to let him in. He believed I was still taking a walk and I wasn’t in the room. Security guard treated me like I was a criminal and ripped me out of my room. They refuse to tell me what was going on as I was completely blindsided. They treated me like a criminal. When my fiancé told the... read more
Business response:
We regret to learn about your experience at Tropicana Atlantic City. Please excuse any inconvenience caused.
Tropicana hotel stay The room in Chelsea Tower was dated. The bathroom was not completely clean. There was no TV channel information or any information . There was nobody cleaning the room. I had to text the virtual concierge to get new bath towels. I was very disappointed with the accommodations for the money spent. Restaurants were good.
Business response:
Thank you for sharing your concerns. We appreciate your feedback and will address the issues you mentioned.
Horrible My room stunk like marijuana. Bathroom had hair in the shower was not clean. Location was good!!
Business response:
It's regrettable to hear about your experience. Please feel free to reach out to us at (800) 542-7724 to discuss this further. Thank you for your feedback.
too pricey the room was out of date, too far away from everything. couldn't find the pool. staff were grumpy. overall definitely not worth what I spent the Chelsea 5 restaurant was amazing.
Business response:
It's regrettable to hear about your experience at Tropicana Atlantic City. We appreciate your input and will address your concerns. Thank you for mentioning the Chelsea 5 restaurant.
Fair Our room was really outdated the ceiling had water damage the casinos are beautiful the rooms are dumps It was right on the boardwalk and walking distance to the event that we came for
Business response:
We value your input. We're sorry to hear about the issues you experienced with the room. Thank you for sharing your feedback.
Fair Not much of anything It was fair
Business response:
Thank you for taking the time to provide feedback. Fair and not much of anything. We appreciate your input.
Tropicana Atlantic City has a 3.9 star rating with 88,750 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.