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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Chambre manquait de propreté et de service. Plusieurs choix de restaurants. Bien placé.
Business response:
Nous sommes désolés d'apprendre que vous avez rencontré des problèmes de propreté et de service. Nous apprécions vos commentaires. Merci d'avoir partagé vos inquiétudes.
A lot of very irritating inconveniences made me question if I should ever return The elevators didn’t work or were extremely slow to the parking garage. We waited in very long lines holding luggage to get to an elevator. Also, husband drove around for 45 minutes trying to find a parking spot in self park. Our room was very cold and no blankets which makes it uncomfortable to sleep. If it wasn’t for the Quarter, would not be back. Good breakfast lovation but way overpriced for what you got. Very sweet, overworked waitress
Business response:
Thank you for bringing this to our attention. We apologize for the inconveniences you experienced during your stay. Please feel free to reach out to us at (800) 843-8767 to discuss your concerns further.
will not recommend the tropicana in atlantic city, nj nothing about the establishment was appealing. the room was dirty. the ceiling was crumbling down in flakes everywhere. hotel wasn't very accommodating about a new room. went looking for a manager that was nowhere to be found. also was charged twice. i could see the water
Business response:
Thank you for sharing your concerns, Joseph. We apologize for falling short of your expectations. Please contact us at (800) 843-8767 to discuss your experience further.
Poor Unfortunately, there were several negative aspects that really impacted our stay. The hotel was extremely loud, making it quite unpleasant for us. On our first night, we were woken up at midnight and again at 5:30 in the morning due to people yelling. We called security three times, but no one took care of the situation. Additionally, the room was very dirty, which was disappointing. Overall, while the hotel has some great features, our experience was far from what we expected due to the noise and cleanliness issues. We... read more
Business response:
It's unfortunate to hear about your experience at Tropicana Atlantic City. We value your input and apologize for the noise and cleanliness issues you encountered. Please feel free to reach out to us at (800) 843-8767 to discuss this further.
Read the dislike section, worst hotel experience I’ve EVER had Put me in the two bed nonsmoking room in the Havana tower that I payed for, not the single bed smoking room in the north tower 4th floor room 425. Absolute worst service I ever experienced needed a $600 room for ONE night and you can’t even get that right. Calling tropicana a joke is an understatement. The casino had a different atmosphere which was nice.
Business response:
Please excuse any inconvenience you experienced during your stay. We regret to learn about the room mix-up. Thank you for sharing your experience.
Fair No one to check me out on the havana side Wednesday morning. The kiosk wasn’t working and there was only 2 out of 4 elevators working. The line was 30 minutes. Ridiculous happens every time. You have 4 elevators!!! Asked for a room with a view of the water she said it was and it really wasn’t. It was facing the condo.
Business response:
Thank you for your review Niki, we value your feedback. I will forward your comments to the correct department, so we can make the adjustments needed. Thank you for reaching out and have a great week!
Fair I didn't like the check-in and check out, I didn't like that they gave us the last moment, a different room than the one we had booked...I didn't like that they let you know about some fees after you book your room... The casino and many choices in the facility with restaurants, stores, and other...
Business response:
Thank you for your review, your feedback is valued. I will forward your comments to the correct department, so we can make the adjustments needed. We appreciate you taking the time to let us know, and we hope you have a great rest of your week.
Bad Dirty dirty dirty...we moved into 3 different hotel rooms during our 4 day stay there. First room, AC was not working so we were sweating all night. Second and third rooms, had mold in the showers, clogged tub, and stains all over the shower curtain. Also, the elevators going towards parking should really get inspected. There were times when I saw folks almost getting squeezed by the elevator doors even when they tried to hold them open.
Business response:
Thank you for your review, your feedback is valued. I will forward your comments to the correct department, so we can make the adjustments needed. We appreciate you taking the time to let us know, and we hope you have a great rest of your week.
Bad Had to move from my room in West tower to a different tower because my room had roaches.
Business response:
Thank you for your review, your feedback is valued. I will forward your comments to the correct department, so we can make the adjustments needed. We appreciate you taking the time to let us know, and we hope you have a great rest of your week.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,770 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.