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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Atlantic City has been in our bucket list for a long long time. We retired and that was one of our first places to stay It was a non-smoking room and it smelled like smoke so bad I got a headache. The room was supposed to be 298 a night and our bill came to over $800. Not happy with my stay in the Tropicana will never go back there again. The parking lot was ridiculous. There were no easy signs around the resort to find the parking garage and we had to walk about 15 minutes to get to our car.
Business response:
It's unfortunate to hear about your experience at Tropicana Atlantic City. Please accept our apologies for the issues you encountered. Feel free to reach out to us to discuss your concerns further.
Entretenida Cobros adicionales y estacionamientos Limpieza
Business response:
Gracias por tomarte el tiempo de dejarnos una reseña, Sidia. Agradecemos tus comentarios. Enviaré tus comentarios al equipo correspondiente. Sin ellos no podemos seguir mejorando. Que tengas un excelente resto de semana.
Bad
Business response:
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Have a great rest of your week Kristin.
Poor
Business response:
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Have a great rest of your week Natasha.
Hotel was an issue no staff found to help Complaints for Tropicana: Small T.V. No soap dish in shower No microwave No dresser Outdoor pool reservations were unfair to let ppl reserve all day instead of for time slots because most chairs were empty until the people came which means it could have been being used until the time they were coming that why everyone gets a chance for use Small and not enough pillows on bed for bed size Front desk failed to answer numerous calls Elevators for departure were slow and there was a line... read more
Business response:
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Thank you again and have a great rest of your week!
Poor
Business response:
Thank you for taking the time to review Maurice, your feedback is always valued. Enjoy the rest of your week!
Bad no room availanle
Business response:
Thank you for taking the time to leave us a review Piero, we sincerely apologize for any inconvenience you may have experienced at Tropicana Atlantic City. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Have a great rest of your week!
Bad
Business response:
Thank you for taking the time to leave us a review Jasmine, we appreciate your feedback. We are sorry to hear that you did not fully enjoy your experience, without your feedback we cannot continue to improve. Have a great week!
If you plan on being lost I didn’t like the maze and going thru the casino floor just to get to my room. I was lost for most of the time while staying in the resort. When we got to the hotel to check in the lines were long with the kiosk not working with only one person at the front desk. The first room I was in smelled like a wet dog and the tv didn’t work. We had to call the front desk and was then told I had to go downstairs to switch rooms. I had to then go downstairs and get lost for 20 mins to then wait on another line... read more
Business response:
Thank you for taking the time to review, your feedback is always valued. We are sorry to read that you did not fully enjoy your experience, without your feedback we cannot continue to improve. We hope you enjoy the rest of your week!
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,770 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.