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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was not happy and will probably not return. The walls were to thin you could hear everything, the walls in the room were plan no decorations, the floors had dust along the baseboard throughout the entire room. The smoke you had to walk through to go anywhere and the distance you had to walk to get to the elevator to go to your room. Also not handicap accessible doors. Not much
Business response:
Thank you for your feedback, your rating is always appreciated, we will take your feedback into advisement and make the adjustments needed. Have a great week!
Horrible and isn’t worth the price. You cannot control your own a/c and heating. I called for maintenance twice. I waited over an hour and they never showed up. I called for housekeeping so I can receive blankets and I received the blankets within minutes. IT’S DIRTY!!! Stains on the wall, sheets, covers and shower curtains. The vents are dirty. The room had a strong cigarette smell. Thank goodness I had my sanitary kit on hand cause you will need it. I don’t recommend staying here. But if you do take extra precautions. Make... read more
Business response:
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all of our customers.
Disappointing
Business response:
We are sorry to hear you did not enjoy your experience with us here at Tropicana Atlantic City. We appreciate the time you've taken to let us know.
Not sure we would come back to the Tropicana. I really hope this gets read and a discussion ensues. The elevators and the hallways in the hotel were filthy. Actually shocking. We arrived on Sunday and checked out on Tuesday and not once was our hallway vacuumed or the dirt, garbage and mess all over the carpets picked up. The same garbage stayed on the floor for three days both in the halls, door entrances and the elevator. The room was spacious but very dated. It all felt neglected by the cleaning team and management. Thank... read more
Business response:
Thank you for bringing your concerns to our attention. We are concerned that your overall expectations were not met and are sorry you were disappointed in your experience. We will take your feedback into advisement and make the adjustments needed.
Okay? View/ room location N/a
Business response:
Thank you for your rating, your feedback is always valued.
Bad This property gives me very dirty room Nothing
Business response:
Thank you for your feedback, we are sorry to hear this and we cannot continue to improve without this. Have a great day!
In absolutely no way worth $400 a night. Check in took over an hour, none of the check in kiosks worked. Smoke-free room smelled like smoke. Weird stains on the hallway carpets. Proximity to the boardwalk and casino
Business response:
Thank you for your review, we are sorry to hear that your experience did not live up to your or our expectations, we cannot continue to improve without this. Have a great week!
Fair
Business response:
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
Fair We had to leave the water running for 15 minutes every time before showering so the water could warm up.
Business response:
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,817 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.