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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My ordeal with booking.com and Tropicana atlantic Well, first off, I was told my stay would be 400.29 and I would receive 150.00 damage fee back I was charged 95.00 before I even got there then another 459.00i was also told I would have a double room which I did not upon leaving noticed my vehicle was broken into and many things where stolen I was told by Tropicana security it is not their problem it's park at your own risk.So on top of being overcharged and getting the wrong room I was robbed I've complained several times t... read more
Business response:
We're sorry to hear about your experience at Tropicana Atlantic City. Please contact us to discuss this further.
Expensive Too big complexe, too expensive. Close to the beach
Business response:
We are concerned to hear about your experience. Please feel free to reach out to us to discuss your concerns further. Thank you for your feedback.
Terrible do not recommend! Rooms was dirty, beds in the floor and cigarette burns everywhere Cleaning I hated it. Dirty rooms was nasty when we checked in.
Business response:
We apologize for the experience you had at Tropicana Atlantic City. Please contact us to discuss your concerns further.
Necesita el reglamento general de las instalaciónes y servicio al cliente Todo el lugar olía a mariguana, alcohol y cigarrillos.. aparte tuvimos que retirarnos por una circunstancia familia y no buscaron como apurarnos ya que literalmente solo habíamos estados dos o tres horas.. sin contar el poco personal que tiene al servicio al cliente. La habitación estaba bien equipada
Business response:
Acepte nuestras disculpas por los problemas que experimentó durante su estadía. Tomamos en serio todos los comentarios y abordaremos las inquietudes planteadas. Gracias por compartir su experiencia.
Disappointing
Business response:
Thank you for sharing your concerns, Hector. Please feel free to reach out to us at (800) 843-8767 to discuss further.
Between the disappointing room and the rain it was less than pleasant It seems to be falling apart the wall paint was hanging down the bathroom had mold just needs some love the remote had no back piece then on the last day I found it with a lot of dust as well The location was good to get to the water
Business response:
We're sorry to hear about your experience at Tropicana Atlantic City. Please accept our apologies for the issues you encountered during your stay. Thank you for reaching out.
Bad ¿ o me gustó el servicio la habitación tenía mal olor y la cama pésima
Business response:
Disculpas por cualquier inconveniente. Lamentamos los problemas que experimentó durante su estadía. No dude en contactarnos al (800) 843-8767 para analizar esto más a fondo.
No es como acuerdan No tiene microondas I la refri muy pequeña Mal ni tienen microondas
Business response:
Valoramos su opinión. No es como acuerdan. Para obtener más ayuda, comuníquese con nosotros al (800) 843-8767.
Attention to detail Very dusty room Wasn't cleaned well at all Stain chairs The bathroom wasn't fully stocked for more than one person. My son loved the games and food options. Chairs had stains . Very dusty That's was an issue for me. My son is allergic to a few things, and dust is one of them. I did inform housekeeping. Overall, it was ok Made the best of a short getaway
Business response:
Apologies for any inconvenience caused by the cleanliness issues in your room. We appreciate your feedback and will address these concerns promptly. Thank you for bringing this to our attention.
Tropicana Atlantic City has a 3.9 star rating with 88,817 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.