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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Credit card was charged $39.40 for unknown reasons.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Ipin. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Just go there for the casino, not the hotel The check in took a long time, the room we got smelled from cigarettes The casino
Business response:
Thank you for taking the time to provide feedback on your recent visit, Gal. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Cooper. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
They don’t have my reservation and made me wait in line for 2 hours just to tell me Everything Nothing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Mike. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Poor
Business response:
We are sorry to hear about your poor experience, Scott. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
not going to stay at Tropicana again! extremely dirty hotel from the room to the common areas. we paid extra to upgrade our room which the check in staff does well to up sell you a better room but it was disgusting. We found a chicken bone next to our bed, pubic hair in our towels, broken beer glass on our bed just awful. the view
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Super dissatisfied. I would use the restaurants again but would second guess another stay at this hotel . CHECK IN WAS MY BIGGEST ISSUE The check in process was horrid . The Kiosk self check in did not work for a lot of us .The Kiosk even took a man’s license!! Although I did like the fact that there were plenty Kiosk to check in I wish It worked for me . Not sure if it was because I booked through booking.com and not through the actual hotel. I did try to use my confirmation number for the check process . There was not enou... read more
Business response:
Dear Gemini, Thank you for taking the time to leave a review of your recent stay at Tropicana Atlantic City. We are sorry to hear that your check-in experience was unsatisfactory and that there were other issues during your stay that impacted your overall experience. We apologize for any inconvenience you may have experienced during your stay. Your comments will be taken into consideration for future improvements. We hope you will give us another chance in the future. Please email us at the following link so we can have some... read more
Disappointing Room care We were there 3 nights and they didn’t clean the eoom
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
The Tropicana is nice the Chelsea is a dump Room was disgusting Casino and Quarter were nice
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,692 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.