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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Checking in bad Experience I requested two rooms to be close to each other, but we were given faraway rooms. One of the room was occupied. Called front desk people were not ready to assist. It was a very bad experience checking in. Until they change us to the South Tower given separate rooms again.
Business response:
Hello Mercy, we sincerely apologize for any inconvenience due to the room change. While we do our very best to accommodate guests' preferences, we cannot guarantee any particular room, floor or view. It is standard hotel industry practice that we reserve your selected room type at the time of booking; however, we assign rooms based on their availability at check-in. We do hope you will consider giving Tropicana another chance to provide you the high-quality accommodations and service you expect and deserve.
Poor Parking was a nightmare and we were treated very rudely by attendees. Luckily we decided to pay extra and use valet where we we're treated great. The hallway of our room smelled very heavily of weed, one elevator was scary at best,, room was outdated and later in the night junkies from the boardwalk were inside the bottom floor and harassed us. And we learned NOT to go out on the boardwalk after sun goes down. Wow! There was alot of restaurants to choose from, IL Verdi ended up our favorite and we visited twice. Food an... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Shannon. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair
OK-Wasn't impressed. Don't need to go back. The wall paper was pealing off the walls, very dated Noise all night. I felt like I was at a Motel 6 The people were friendly. The room was very outdated.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair The room it was a handicapped if I would of knew that I wouldn’t had booked it plus it wasn’t the room I seen online so that was immediate false advertising in the toilet kept clogging I didn’t like my experience at all.
Business response:
Hello Shuray, we sincerely apologize for any inconvenience due to the room change. While we do our very best to accommodate guests' preferences, we cannot guarantee any particular room, floor or view. It is standard hotel industry practice that we reserve your selected room type at the time of booking; however, we assign rooms based on their availability at check-in. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our t... read more
Very Poor Spent more time Checkin in and out..awful system..under staffed.
Business response:
Thank you for sharing your feedback, Debonaire. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Bad Was not staff at all to guide me where i have to good the tv was not working the price was so high for basic room no even water was for free Nothing
Business response:
Thank you for providing your feedback and letting us know about your experience, Isael. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair
Average. Shower was placed in such a way that you almost fell into the toilet getting out and the refrigerator was broken. Bed was comfy, tv was good.
Business response:
We appreciate you taking the time to provide your feedback, Diane. Your comments have been shared with the appropriate team.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.