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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just not what I expected or a good experience Room was way on the other side of check in. Stood in a long line for kiosk just for it to tell me I still had to go to the desk. Bad directions given on how to get to the room. Got to the room after waiting in line for an hour for the cards not to work. Called over the phone for assistance took forever to get through and then they were unprofessional. Arrived at 4:30 pm and wasnt able to get into my room due to the mishaps until 6pm which not its time to get ready for my event I ... read more
Business response:
Thank you for sharing your feedback, Stacey. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor No organization No management No guidance Bad in everything Location
Business response:
Thank you for sharing your feedback, Nader. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
horrible everything nothing
Business response:
Thank you for sharing your feedback, Steve. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Fair
Bad no staff rooms no good Old service very bad no staff to talk too Nothing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor The room not having a microwave was our turn off The shopping area
Business response:
Thank you for providing your feedback and letting us know about your experience, Matoya. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Did not like the Chelsea The Chelsea is too far away from the self parking garage. The Chelsea is not updated and their was no microwave in the room. Every surface was dusty and the curtains was dirty and dusty. The room was clearly not properly cleaned. The carpets were dusty as well. Our key was disabled during our second day and we were locked out of our room although they had complete payment. We were inconvenienced to go back to check in desk to have new keys. The Tropicana casino is huge and beautiful. There are plenty... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Business response:
Thank you for the review, Ishmael! Come back for another wonderful time soon!
Extremely disappointed and won't be staying here again. Paid over $700 for one night in a suite at Tropicana. This felt less than a regular room, much less a suite. Room seemed to have missing furniture in bedroom area. Only one night stand by bed as well. Wallpaper peeling off walls in multiple spots. Dirty windows and sills outside and in. Smoke detector was hanging by a wire off the wall. Felt the springs of the bed jabbing into us all night. Couldn't fit in the stand up shower and the door kept opening during the shower.... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. We have forwarded your message to our appropriate teams for review. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.