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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Business response:
Hello Elisa, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
No House Keeping was the lease of my problems... We were not told untill we checked in and was in our room that we wouldn't have cleaning service and that we would need to call to for service. We called but never got service, had to constantly catch a housekeeper in the hallway for towels, tissue and etc. I understand being short staff but let me know before i pay to stay or atleast at check in. Stayed last year during covid and service was must better, prices were lower. Had two incidents with the pool staff being unpleasan... read more
Business response:
We are sorry to hear about your poor experience, Jeanine. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
My stay was for work. It was suitable but it needs more staff for hotel. It’s a maze of a casino and it’s very hard to navigate. It takes about 10-15 mins to leave the actual casino. The restaurant on the 5th floor bridge is good for breakfast. It saved my life. I don’t think many people know how to navigate the casino if they are first timers. It’s actually dangerous to not have staff overseeing things.
Business response:
We are sorry to hear about your poor experience, Rose. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
kinda disappointed Check in and out we’re on kiosks. No one was around. Unlike other hotels who actually had people for checkin and out. Some of the towels had previous blood or dirt on them. I left them on the far right of the bathroom, and just used my own from home. The hallway by the elevators smelt like pee. A LOT of the people who stayed there were coughing and sneezing when it states stay home if you have any symptoms. None of the hand sanitizer dispensers were filled. oh and if you have an iphone or android it lets y... read more
Wouldn’t return I chose my room on a non smoking side. The room smelled like cigarettes. My clothes stayed in my luggage in the room the entire time and when I took them out to wear something, everything reeked of cigarette smoke. Bathroom wasn’t too clean. Check in at the kiosk was insane. Line outrageous. One staff to help who wasn’t very helpful at all. I had an issue and had to walk to the south tower to speak with someone. Another long line. Took 45 just to check in even though I did the online check in. Indoor Pool loo... read more
Business response:
We are sorry to hear about your poor experience, Tiffany. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair No room service. Room felt like it was always damp. Had to make reservations to use the pool. Half of things weren't open. Seemed runned down. Beach had terrible biting flies. A lot of riff raff on the boardwalk. Ocean was warm.
See above Booked a room via Booking.com at $156/night. An additional charge of $82.54 was levied. I've been unable to get an explanation. For the time being,this sullied my entire experience at the Tropicana.
Very Poor
Business response:
Hello Staves, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
I would not recommend this hotel to anyone. Just stay home. Everything. Nothing.
Business response:
Hello, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.