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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing El olor a marihuana es impresionante especial en el elevador no limpian los cuartos todos los días no hay toallas grandes los zinc se llenan y no pasan la ducha igual Solo el casino
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointing
Business response:
Hello Heidy, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Poor My room was dirty, the toilet ran all night, the shower barely worked and there was no really hot water, it was warm. Television remote didn’t work I liked the location
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair Room was not clean
Business response:
We appreciate you taking the time to provide your feedback, Sunshine. Your comments have been shared with the appropriate team.
Horrible experience! No staff! Impossible to get reservations in any restaurant! No beach rentals! Everything Absolutely nothing
Business response:
Thank you for taking the time to provide feedback on your recent visit. We are saddened to learn that your stay did not meet your expectations, or ours. We will forward your concerns to the appropriate teams for review. Thank you again for your valuable feedback, and we look forward to an opportunity to welcome you again to restore your faith in our property and staff.
The trip was nice to get away, the room condition was very dissappointing. The room was outdated, carpet dirty, ceiling pieces falling down outside of our doorway (Chelsea Tower, room 1104), sheets were stained, the toilet was not working and not working efficiently after I repaired the fixture, shower tile had mold in various places. This was not what I was expecting for an average of $300 per night room. The bed was very comfortable.
Business response:
We are sorry to hear about your poor experience, Joseph. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
We were very disappointed! The room was not up to date and not very clean. We stayed 3 nights and house keeping never stepped one foot into the room to clean, turn the beds down or bring new towels. I will not be recommending to anyone nor will I stay there again especially for the price!!
Disappointing Casino / smoking Restaurant / pool stores
Business response:
We are sorry to hear about your poor experience, Pedro. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor an unpleasant stay, the room stank of cigarettes, the bathroom stank of urine and cigarettes, I preferred to dawn playing in the casino, because the smell of cigarettes was unacceptable If you come to Atlantic city and you want to stay at the Tropicana, don't let them send you to where Chelsea used to be, the facilities there are terrible
Business response:
We are sorry to hear about your poor experience, Jose. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.