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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor The checkin was via Kiosk the directions to the elevator to my room (printed out from the Kiosk) were horrible. There were no resources around to redirect me. ( I heard the same complaint from other guests) The bed was absolutely horrible. I have never been that uncomfortable in a bed before.
Business response:
We are sorry to hear about your poor experience, Wayne. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Property was nice It was nice but cleaning people never came to clean been here since Friday NO CLEANING UNTIL THE DAY TO CHECK OUT
Fair
Miserable experience. Will never stay at this property if ever in Atlantic City again. Layout was totally confusing. No idea where to pull car to unload luggage. No attendant to assist. Didn't know where to go to check in. Wound up at the kiosk. Got a print out for room assignment that was for ST. Had no idea what that was and no one around to help. Finally figured out that that was South Tower but no idea where South Tower was as we had no map. No bell hop to assist so we dragged luggage all through the hotel looking for th... read more
Business response:
We are sorry to hear about your poor experience, Don. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
The room was dirty and it had a bad smell the hallway stank very bad my phone did not work in my room for the price I pa Only the casino and the u had access straight to the bored walk Only get casino
Business response:
Our apologies for your poor experience, Kelly. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
We were very disappointed All towels should have been in bathroom Sheets should should have been more Whittier Furniture looked old and scratched-up The refrigerator was not level The curtains had holes in them The rooms were overpriced considering these conditions The beddings (sheets) didnot look clean white, Looked dingy. Didnot have wash cloths in bathroom, had to request them.
Amazing view but poor room. The room smelt moldy, like wet carpet and dust. The smell of mold or wet carpet. The sheets on the bed were dirty. The pillows were small. The drapes were dusty and had a smell. It was convenient to the boardwalk, ocean view. Adequate towels, etc in the bathroom.
Business response:
We are sorry to hear about your poor experience, Damian. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Rip off, for the price it should be way better! For the price the room was terrible. Nothing to drink, no fridge, small towels, no robes, no liquor, cheap TV. I didn’t like much other than they had a nice pool area.
Business response:
We are sorry to hear about your poor experience, Pedro. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Beach and gambling Casino is old and outdated Elevators took forever Mildew in shower Room did not even have a fridge Takes forever to get to the beach Pool is small and crowded Gambling there was sketchy Great location on the boardwalk. Decent options for food onsite. Beds were comfortable. The Quarter is cute and fun. Only $10 for parking. The disco club looked cool.
Business response:
We are sorry to hear about your poor experience, Juan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.