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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never again, garbage deluxe. When you reserve a suite or a room you expect that room. Not with Tropicana. 3- hour drive away, beter option is taking a flight to Vegas or Florida
Business response:
Our apologies for your poor experience. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
I will not go back. It was run down, dirty, smelled and took 20+ minutes to get an elevator up (and down) from our room. I wish I read the reviews prior to my stay. DO NOT BOOK IN WEST TOWER. The bed was comfortable. That was the only redeeming quality of this hotel.
Business response:
Hello Jessica, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Fair Check in was a long nightmare many kiosks didn’t work It took us 2hrs 15 mins to finally reach our rm No staff to direct or help you the entire stay All the guests we talked with had all the same complaints I assume a lot of the issues were due to COVID n lack of employees However the guests shouldn’t have to pay the price : ( The room,the casino,location
Business response:
Hello Susan, thanks so much for taking the time to leave us a review. We are sorry to hear you did not enjoy your overall experience at Tropicana. Your feedback is very important to us as we are always looking for ways to improve our guests' experiences. We look forward to seeing you again next time.
Disappointing
Business response:
Hello Zellner, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Fair Small overpriced room Location
Fair
Very Poor The parking garage made this hotel the worst place to stay ever
Very Poor Hall smelled of urine Banging noises Restaurants
I will not return to the Tropicana. Check-in is terrible. Better process is needed The Check-in process was terrible. No staff - No guidance and to have to walk through the entire hotel carrying luggage was the worst experience I've ever had. My stay at AC was ruined due to poor customer service, and no staff to help direct the guests. I will never stay at the Tropicana and can't believe that a hotel that big doesn't put a focus on the guests that are arriving. I was humiliated walking through this enormous hotel with my lug... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.