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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very dissapointed,money would have been better spent at a 1star no-tell motel.. Where do i start? From upgrading room in self check in for $10 that actually cost me close to 50(100w/ refundable deposit) to the disgusting smoke smell throughout the entire property including our room to trying to contact desk to inquire abt that AND the fact that wifi was not working..spent an hour on phone being transferred..on hold. Cut off..on hold some more. Our floor9 ice machine inop . Went up 1 floor to get ice and tried to use cc in so... read more
The hotel stay was okay, but could have been a lot better. When we are arrived at your facility it took an hour for us to check-in. When we entered the room and checked everything, someone had used the bathroom and did not flush it. It only looked like only the bad was made and nothing else was touched. Overall it was not a good experience, but we made the best of it. In addition to that we wanted to go to the pool, but it was closed. The next day we were told we couldn't go in because we had already checked out. we really w... read more
the casino was close to where i needed to be but the hotel room was dirty and not worth the upgrade i paid for a upgrade the room was the same as the one before it, there was little black bugs crawling around the rug was wet and the bathroom was dirty
N The food, the room was so cold 🥶 couldn’t sleep comfortably. Not clean , Dust all over Not good
Business response:
Our apologies for your poor experience, Valentina. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
No housekeeping After a beautiful beach day.. all I wanted to do is take a nice shower and relax before cocktails & dinner only to find my room was not cleaned nor did I have clean towels. I spoke to 3 different people in housekeeping and 2 at the front desk to provide me at least the bath towels So that we can shower. It took them 3 hours to bring me 2 flimsy bath towels! After an hour of waiting, My daughters bought beach towels, because who the hell knows when they’re coming. It was the worst experience and it infuriated ... read more
Business response:
We are sorry to hear about your poor experience, Lisa. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
Hello Louise, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Check in time was horrible, are keys dint work almost every time we had to get new ones Staff aren’t helpful at all, The view
Business response:
We are sorry to hear about your poor experience. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
Hello Alex, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Disappointing
Business response:
Hello Tinto, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.