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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not what it used to be Room was super dirty had blood stains on pillow and sheets. On top of it half machines didn’t work or broke. Hardly any restaurants are open as well. Nothing honestly
Stay away!!!!!!! Service was terrible and nobody cared. Spoke to.multiple managers with my concerns but nobody gave a damn. Just kept passing it off as not their responsibility. Continuously heard, "I don't manage that section....blah blah blah
Disappointing
Business response:
Hello Felicia, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Hell Everything! Terrible asked for non smoking and it raked if weed everywhere. Teenagers loud alllll night got no sleep at all!
Business response:
Thank you for taking the time to provide feedback on your recent visit, Lisa. We apologize that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Bad Everything! The Sheets were stained, pillows were flimsy and flat. Bedding was not fresh smelling at all, room was old and stale. Wall paper on walls were torn, tattered and dirty. Nothing! the room was stale and dirty.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Elizabeth. We apologize that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Overpriced rooms for the price. Staff didn’t honor booking made for specific towers. Ceiling’s were leaking, and front d
Business response:
Our apologies for your poor experience, Aruna. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
For the price I paid there should atleast be glasses in the room a microwave! Couldn’t even get late check out for $500
Business response:
We are sorry to hear about your poor experience, Antasia. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
It was disappointing Reservation for pool hours when the pool closes 2 hours after check in
Business response:
Our apologies for your poor experience, Charice. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Check in is not a good experience. The hotel did not do a good job on this. Could do better. Check in was not done well. Not organized, have to wait for long time, not enough staff work at the desk. Knowing it is a busy check in day, and did not organize well. It is a mangagement issue. Other than that seems ok. But would prefer to select Seazars Hotel or Hot Rocks. Check out went well.
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.