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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Business response:
I'm sorry to hear that you had a disappointing experience at Tropicana Laughlin. We'd like to learn more about your concerns and make things right. Please reach out to us at (702) 298-4200. Thank you for bringing this to our attention.
They should let you know @ booking that their pool area is out! The pool & jacuzzi were out of service the whole 3 days of our stay! My last stay in May the jacuzzi was out for 6 days! I’ve stayed here before!
Business response:
We are concerned to hear about the issues you experienced during your stay. Please excuse any inconvenience.
It was okay No fridge or microwave in the rooms. Everything looks too old Location
Business response:
We appreciate you taking the time to provide your feedback, Derya. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair
Business response:
We appreciate your loyalty, Alexander. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.
Fair Pedimos que nos limpiaran el cuarto y nunca llegó alguien para limpiarlo tuvimos que pedir a la señorita que estaba limpiando las otras habitaciones que nos facilitara toallas, papel de baño Todo muy bien
Business response:
Valoramos su opinión y le pedimos disculpas por los inconvenientes que haya experimentado durante su estadía. No dude en comunicarse con nosotros al (702) 298-4200 para analizar este tema con más detalle. Gracias por informarnos.
Poor Smell was bad, dingy facility, checking in was not easy. Location
Business response:
We apologize for any inconvenience you experienced during your stay. Please feel free to contact us at (702) 298-4200 to discuss your concerns further.
Poor
Business response:
We are sorry to hear about your poor experience, Ronny. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
So so Slots to tight. Nobody was hitting and there was a b8g event going on that weekend The food at the Cafe. Our group enjoyed that the most
Business response:
We appreciate your loyalty, Evelyn. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.
Need upgrades and maybe explore the other casinos. The pool was closed. The first room we got the ac and TV was not working. The second room they worked but the place was old. Then playing in the casino you had to pay for drinks. Golden nugget the drinks were free if you were playing. The restaurants were almost as expensive as a steak house. The restaurants are not the quality of golden nugget. Next time I will stay at another hotel. I would like to say the cost but for $10 more a night we could have stayed at any hotel jus... read more
Business response:
Please excuse any inconvenience during your stay. We appreciate your feedback and will take your comments into consideration for future improvements. Thank you.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,306 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.