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Tru by Hilton Goodyear Phoenix West
- Hotels
- Goodyear, AZ
About this business
Location details
1430 N Bullard Ave, Goodyear, AZ, 85338, United States
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It's was cool. I like the modern look of the place but damn the room was small. Not a lot of walking around space in there at all. It's entry way then bed.
Business response:
Happy to hear you liked the overall look of the Hotel, in regards to the size of the room, the Tru Brand is typically smaller rooms that offer everything you need for an overnight travel experience. If you are looking for larger size rooms we highly recommend the Springhill Suites, their rooms are much larger.
Business response:
Thank you so much for choosing us during your travels, we hope you enjoyed your stay.
Good. Average. No coffee maker in room or microwave. Very simple. It was very clean and designed well. Conditioner made my hair soft.
Business response:
Happy to hear you enjoyed your stay, we look forward to welcoming you back in the future.
I arrived after a long, hot day of frustration and the desk clerk was very helpful and nice. It was nice get in the room that was nice, clean and had a very nice TV to relax and unwind.
Business response:
Thank you so much for choosing us during your travels, we hope you enjoyed your stay.
The environment was very pleasant.it was very clean and fresh small. The bathroom was ok but stain around the shower area, good view. On the whole we enjoyed staying in Expedia. Thank you
Contemporary, modern. Close to the highway and eaterys. Frendly staff, and neat and clean. I enjoyed the stay.
I like to stay at Tru. The walls were thin and the AC was noisy.
Business response:
Hi, Doug. Thank you so much!
The room we got had a smoke smell in the room and not even clean
Very poor experience. The hotel had no hot water, which was not communicated at check-in. I had an event within the hour and pre-arranged transportation, so I had no choice but to leave and book another hotel. Management denied a refund and offered an inappropriate resolution that required switching hotels twice, even after I explained I would be staying out most of the night and not return until almost 6am they still wanted me to play musical chairs between the hotels. Extremely disappointing communication and customer serv... read more
Frequently asked questions about Tru by Hilton Goodyear Phoenix West
How is Tru by Hilton Goodyear Phoenix West rated?
Tru by Hilton Goodyear Phoenix West has a 4 star rating with 1,374 reviews.
When is Tru by Hilton Goodyear Phoenix West open?
Tru by Hilton Goodyear Phoenix West is open now. It is open 24/7.