Tru by Hilton Goodyear Phoenix West

Dana 

on Expedia

a year ago

The front desk clerk when we checked in would NOT give my husband a water because I am the Honors member, not him! Seriously??? Wow! If you can’t spend 30 cents on a bottle of water, I may need to stay somewhere else next time! 

Kristi 

on Expedia

a year ago

Could have been better. The rooms are not very well planned out. And the floor was very uncomfortable. The person next to us played his TV so loudly all night long that our bed vibrated well until 4 o’clock in the morning. We called downstairs several times and they did nothing. We also asked for towels, that never came. 

German 

on Expedia

a year ago

Overpaid for this place. The room looks like a dorm room and is not very fun. It was clean but I dislike its style. They even charged me for parking and they even put a tip envelope on my pillow 😂. Coffee is terrible and breakfast was nothing to get excited about. I will never stay at this place again. 

Rachel 

on Expedia

a year ago

We were disappointed with a Hilton affiliation being such a dump. The matteess was about 6 inches deep and very uncomfortable. Tacky everything! No microwave or coffee pot. Anytime we see " TRU" associated with any accommodation...don't bother. Second time they were cheap and plasticity. 

Kaur 

on Expedia

a year ago

No soap in bathroom 

HUY THANH 

on Expedia

a year ago

Door not full closed and noisy AC. Couldn’t sleep but only one night so I just get through the night and never been back on this one again