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True Friends Moving Company
- Nashville, TN
About this business
Because when it's time to move, True Friends are always there for you. Choosing a Local or long distance mover for your relocation is now made simple with Greater Nashville’s own True Friends Moving specializing in all your moving needs. Same Crew loading and unloading Full time experienced and friendly staff Single point of contact through completion Only your belongings on the truck Locked in our trucks until arrival Faster delivery – Sometimes same/next day Flexible scheduling for convenienceNo storage/storage holding f... read more
Location details
700 East Old Hickory Blvd, Nashville, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I'm really sad. I've used True Friends for three moves and was really excited to recommend them to a friend. Unfortunately my friend had an awful experience and I'm very embarrassed that I recommended them!
I hope I don't have to move again; but would not choose this company. After reading such great reviews; I was not worried at all about moving day. Well, I should have been. I did have an extra nearby stop , but not a huge amount to move. They did not bring padding for the floor; nor did they inspect or pad furniture. They dropped several pieces of furniture (yes, James tried to repair one piece that broke). The boxes were marked; but most things were left in the garage. Now; I get to move them where they belong. Very... read more
On the day of the move, the fellas who helped us were fantastic. Fantastic. The problem came after the move when we realized two of our beds were broken. No biggie. We bought the insurance. Biggie: We can't get anyone to help us with our claim. Sent the pics and now we have been waiting for weeks for a response.
Movers were fast and efficient. They finished moving my small two bedroom condo in 1.5 hours. One large scratch left on the wall while taking my dryer out and some small damage to furniture. Spoke to Chris to book my appointment and was told it was a 30 minute drive total. Was charged for an extra hour on top of the 2 hours I had already purchased on groupon.
Overall, we had a good experience however, they forgot our washer and dryer, did not do a final walk through and took off after loading up our apartment without speaking to us. When we mentioned the lack of washer and dryer in our new place they said nothing. When we called the company they wanted to charge us $200 for moving them after the fact. They made it right by contacting us and offering to move them later. The movers themselves were good guys.
RecommendedOverall, we had a good experience however, they forgot our washer and dryer, did not do a final walk through and took off after loading up our apartment without speaking to us. When we mentioned the lack of washer and dryer in our new place they said nothing. When we called the company they wanted to charge us $200 for moving them after the fact. They made it right by contacting us and offering to move them later. The movers themselves were good guys.
My parents used this company. They had no regard for breakable items. They broke 6 things in all including a brand new tv. What made matters worse is that my moms jewelry box came up missing. They have been writing emails and calling for a week now and nobody from the company will call us back or answer any emails. All my parents want them to do it pay for the tv and get her jewelry back. They are willing to let the other damaged furniture go. DO NOT USE THIS COMPANY! They are not professional nor ethical!
Company overbooked the day therefore the movers were more than 4 hours late. Once they arrived the men were fast and did a great job. The poor planning wasn't their fault at all and they were very apologetic and professional.
Frequently asked questions about True Friends Moving Company
How is True Friends Moving Company rated?
True Friends Moving Company has a 4.6 star rating with 4,810 reviews.
When is True Friends Moving Company open?
True Friends Moving Company is closed now. It will open at 8:00 a.m.