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Uncle Giuseppe's Roll UP
About this business
Location details
07724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give them 0 if I could. I ordered a pickup order on Dec 20 for 3 items. It was to be picked up 12/23 between 2 - 2:30. There were 2 prepared dishes and 1 uncooked chicken package. When I arrived at the store at 2pm, the Customer Service person told me it wasn't ready yet. She then looked at the order and said both prepared dishes were not available. Mind you, these were things UG always has in stock, chicken pot pie and chicken marsala. Not exotic things. She then said I was early. I said the pickup was 2-2:30,... read more
Business response:
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. What you described is not the level of service or organization we aim to provide, especially for a scheduled pickup during a busy holiday period. We understand how frustrating it must have been to arrive on time only to be told items were unavailable and to feel dismissed in the process. That is not acceptable, and we sincerely apologize for the inconvenience and frustration this caused. We would appreciate the opportunity to lo... read more
got kicked out because they thought I stole a drink they didn't even sell. Also extrem crowded
Business response:
Thank you for bringing this to our attention. We’re very sorry to hear about your experience, as being made to feel uncomfortable or wrongly accused is not acceptable and certainly not the experience we want any guest to have. We also understand how frustrating it can be when the store feels overly crowded. Your feedback is being taken seriously, and we would appreciate the opportunity to look into this further. Please reach out to us at customerservice@uncleg.com with the location and date of your visit so we can follow up ... read more
I understand that it is the holiday season and that Uncle G receives a high volume of orders at this time of year. However, I made a simple mistake and ordered the wrong appetizer. After spending several hundred dollars on my order, I was disappointed to learn that they would not allow me to switch the appetizer. Given the large amount of food being prepared, I don't believe this change would have caused an inconvenience. As a longtime customer, I expected a bit more flexibility as part of good customer service. You are in ... read more
Business response:
hank you for sharing your experience and for being a longtime customer. We truly understand how disappointing this situation must have felt, especially during the busy holiday season and after placing a large order. We’re sorry to hear that the interaction you described did not come across as warm or accommodating, as that is not the experience we aim to provide. Your feedback regarding flexibility and communication has been shared with our team, as it’s important to us that customers feel heard and valued. If you’d like to ... read more
DO NOT purchase anything from the Seafood dept. at this Morris Plains Uncle Giuseppe's. There is an employee there named Jose and this man should be immediately fired. I was there to purchase some fish and other items, and I was being helped by another employee, but my daughter and I see Jose attending to an elderly woman next to us, and the way this horrible man treated her was completely uncalled for. He belittled and bullied this poor woman, just because she was having trouble deciding what she wanted to get; hey Jose, sh... read more
Business response:
Thank you for bringing this to our attention. We’re very concerned to hear about what you described, as this is absolutely not the standard of professionalism, conduct, or food safety we expect from our team. We take allegations involving employee behavior and food handling extremely seriously, especially when they involve customer treatment and health protocols. Your feedback will be escalated to management for immediate review. We would appreciate the opportunity to look into this further, and we ask that you please contac... read more
Dec 2025, my only complaint is with their homemade Meat Italian Lasagna. Where is the TOMATO SAUCE? There was only a smear on top of the Lasagna. I expect my Lasagna to have Tomato Sauce on each layer of pasta, not just cheese. This cost my family $37. I must say the Lasagna was delicious and they give you plenty of meat. To Management or the owner of Giuseppe's PLEASE TELL YOU CHEF to add Tomato Sauce to each layer and DON'T be cheap. This is the last time I waste my hard earned money $37 for a SAUCE-LES... read more
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the flavor and portion of the lasagna, but we’re very sorry that it did not meet your expectations in terms of sauce and overall value. Your comments regarding the balance of sauce and layers are completely valid, and we understand how disappointing that can be, especially for a traditional dish like meat lasagna. We truly appreciate you bringing this to our attention, and your feedback will be shared with our culinary team for review. If yo... read more
Absolutely TERRIBLE service today. I went in to buy a 50th birthday on a mini cake and the writing was so horribly done that my mom cried about the cake. It looks like a 4 year old wrote out this message. The worst part is that the worker had taped up all sides of the cake to cover it up and she did not say anything
Business response:
Thank you for sharing your experience, and we’re truly sorry to hear about what happened with your cake. This is absolutely not the level of quality or transparency we strive to provide, especially for such a meaningful occasion like a 50th birthday. We understand how upsetting it must have been to receive a cake that did not meet expectations, and we sincerely apologize for the disappointment it caused you and your family. Your feedback is being taken seriously, and we would appreciate the opportunity to look into this furt... read more
Food sucks!!! Prices are crazy , not sure why people like this store !!! So many better stores around ...
Business response:
Thank you for sharing your feedback. We understand that everyone has different tastes and expectations, and we’re sorry to hear that your experience did not meet yours. We appreciate you taking the time to let us know and will continue working to improve the quality and value we offer our customers.
Not a complainer everything we have purchased has been good their. Today I purchased 4 Lobster pot pies and have to say they were next to horrible. We saw them on facebook and they really looked good.We ate 2 for and both said this is a 1 time purchase they were dry and lobster was far and few from what they showed on FB. I feel like driving back and returning the other 2
Business response:
Thank you for taking the time to share your experience, and we’re sorry to hear the lobster pot pies did not meet your expectations. We understand how disappointing that can be, especially when the product appeared differently online and was meant to be something special. This is certainly not the quality we aim to provide, and your feedback regarding dryness and portioning is being taken seriously. We appreciate you bringing this to our attention and would be happy to look into this further. Please feel free to reach out to... read more
bought a bakery item yesterday and it had mold on it today (tomato and onion focacci). $5.99. Bought strawberries as well X 2 at $7.99 each. Mushy and moldy today. Two lobster tails and the chantily cream was sour. wasted $40. will not return.
Frequently asked questions about Uncle Giuseppe's Roll UP
How is Uncle Giuseppe's Roll UP rated?
Uncle Giuseppe's Roll UP has a 3.6 star rating with 2,020 reviews.
When is Uncle Giuseppe's Roll UP open?
Uncle Giuseppe's Roll UP is closed now. It will open at 9:00 a.m.