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Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,736 reviews
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Juan Carlos's profile image
Juan Carlos 
7 years ago

Great service,helpful staff How they just took care of my car without delay.i got off work late &just drove straight over .My car was finished within 1-2 hours.Now I have more free time this weekend . 

Business response:

Thank you for leaving us this great review, Juan! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Tom Awada, General Manager, awada70@hotmail.com 

Johanna's profile image
Johanna 
7 years ago

Wonderful experience Wonderful experiences at UCN. Fast, honest and friendly. Everything a car buying experience should be. Thanks Fati, Jacob and Laso. 

Business response:

Johanna, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I'll be sure to pass your thanks on to Fati, Jacob and Laso and I look forward to seeing you at our dealership in the future. Warm regards, Tom Awada, General Manager, awada70@hotmail.com 

Valery's profile image
7 years ago

GREAT SERVICE Julio Rosales we great at providing information based on the maintenance my car needed. i received great customer service! I have recommended Universal Nissan to my friends and will continue to do so! 

Business response:

Thank you for your great feedback and recommendation, Valery. I am so happy to hear that Julio was able to give you customer service that you deserve and the information that you needed. Thank you again and I hope to see you again soon! Warm regards, Tom Awada, General Manager, awada70@hotmail.com 

Janet's profile image
7 years ago

Service at Universal Nissan It was quick the price was very reasonable. I waited and got my choice of Coffee, Tea, Hot Chocolate, Popcorn & fresh baked cookies. "FREE" 

Business response:

Janet, thank you for visiting our service department and for leaving the kind words. I'm glad to hear you had a pleasant and quick service experience with us. I look forward to your next visit! Best regards, Tom Awada, General Manager, awada70@hotmail.com 

Maria's profile image
7 years ago

Great service Had great service but the only thing that I didn't like was how long they take. Other than that it was a great experience 

Business response:

Maria, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call me if you'd like to discuss them in greater detail. Sincerely, Tom Awada, General Manager, awada70@hotmail.com 

Maria's profile image
7 years ago

Great service Great customer service all the employees were very polite and curtious, very knowledgeable in the products. Will definitely come back and refer friends to come Buy form this dealer. 

Business response:

Thank you so much for the wonderful compliments, Maria!! We couldn't be more pleased to hear ourselves described as polite, courteous and knowledgeable. I hope you enjoy your car and I look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Tom Awada, General Manager, awada70@hotmail.com 

Martha's profile image
7 years ago

Great job They are doing good job with good Customers service ,the salesman has explained enough about the specifications of the car in a simple and easy way 

Business response:

Thank you so much for this wonderful feedback, Martha. It's great to hear that our team was thorough in explaining the specifications of the car. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Tom Awada, General Manager, awada70@hotmail.com 

Samuel's profile image
7 years ago

Oil chage and general check up. This time, and only this time, the service was done in one hour; it had always taken 2 to 2 1/2 hours. 

Business response:

Thank you for leaving us this feedback, Samuel. I'm glad to hear our service team provided you with fast service! If you have concerns that you would like to be addressed, feel free to visit us anytime. Warm regards, Tom Awada, General Manager, awada70@hotmail.com 

Julio's profile image
7 years ago

Great staff Very helpful staff, very friendly, they made sure I had the car I needed, big selection of cars, clean facility. 

Business response:

Thanks for your outstanding review, Julio! I'm glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Best regards, Tom Awada, General Manager, awada70@hotmail.com 

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,736 reviews. 

When is Universal City Nissan open?

Universal City Nissan is open now. It will close at 11:00 p.m.