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Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,728 reviews
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Ana's profile image
7 years ago

Great customer service. The customer service was great,very attentive with what i was looking for.I found the car i need with a great price,Andrea went above and beyond with yo help me. 

Business response:

Ana, thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Andrea helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Tom Awada, General Manager, awada70@hotmail.com 

Alma's profile image
7 years ago

Great services Great facility, salesman listen to my needs. Finance very friendly and knowledgeable. Also, the time spent at the dealer was reasonable. 

Business response:

We appreciate your marvelous feedback, Alma. It is our commitment to ensure quality customer care by providing relaxing facilities as well as friendly and knowledgeable service to our guests. Please remember that we're always here to assist you with any future auto needs! Regards, Tom Awada, General Manager, awada70@hotmail.com 

Jasmine's profile image
Jasmine 
7 years ago

Great Service Eddie was such a great help! He made my process easy and help me way more than I could have ever imagined. 

Business response:

Thank you so much for this lovely review, Jasmine! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Eddie was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Regards, Tom Awada, General Manager, awada70@hotmail.com 

Karen's profile image
7 years ago

5Star Sales and Finance Reps, terrible car wash! Smooth procedure from start to finish, well-informed Sales and Finance Representatives, and phenomenal customer service. Only exception is the car wash, since dust and streaks were left on the vehicle, INSIDE AND OUT. Also, moon-roof sliding cover is damaged. 

Business response:

Karen, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Regards, Tom Awada, General Manager, awada70@hotmail.com 

Javier's profile image
7 years ago

The best service-Nazario The great service provided by Nazario and the girls at the cashier. Also the shuttle service however it seems they only drop off but do not pick up 

Business response:

Thank you for sharing your experience with us, Javier. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Tom Awada, General Manager, awada70@hotmail.com 

M C Gomez's profile image
M C Gomez 
7 years ago

Universal City Nissan/Nissan Sentra 2016 I had a wonderful experience at UCN. My salespersons, Michael and Johnny were very nice and professional, they provided me with the car I asked for. Also Uli from the Finance Dept. was very professional and nice. I am very happy with my buying experience at UCN. This was my second time at UCN. 

Business response:

Thank you so much for sharing your buying experience with us and congratulations on your Sentra 2016. We strive to provide courteous service to all our guests and are glad to hear that Michael and Johnny helped you find the car you were asking for. Please let us know if there's anything else we can do for you. Best regards, Tom Awada, General Manager, awada70@hotmail.com 

Sheri's profile image
7 years ago

Professional and fast Friendly associates and fast service. They get the job done, and I have never had a problem; from finance to service dept and all in between ¿ 

Business response:

Thanks for your review, Sheri! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Lilia's profile image
7 years ago

Great service It was really good experience, I like that we can test drive before we have to buy just to be sure we are satisfied. 

Business response:

Lilia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Regards, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Gerardina's profile image
Gerardina 
7 years ago

Great service Great service. Got out of there a little earlier than the promised time. Thanks for always getting the job done :) . 

Business response:

Thank you for the great review, Gerardina! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Best regards, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,728 reviews. 

When is Universal City Nissan open?

Universal City Nissan is open now. It will close at 11:00 p.m.