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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Much longer than it had to be. Flew from the East coast to the West coast to help my son buy his 1st car. This was our 3rd stop. While exhausting, I have to say it was better than everyone else. I'm not a fan of hiding information so I say the experience could have been better if all possible options were on the table. Next car will be with an individual and private financing. 4 Hours to get to a better deal for a 1st time buyer is not good. Showing me cars I can't afford is not good unless it's quick. We were so tired, when... read more
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call me if you'd like to discuss them in greater detail. Regards, Tom Awada, General Manager, awada70@hotmail.com
Great places, the ¿ price I think could be ship. Sales person was very kind and she did everything to we had satisfied with our new truck. She is a good saler person.
Business response:
Angel, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and I hope you enjoy your new truck for a long time to come. It was truly a pleasure working with you. Best regards, Tom Awada, General Manager, awada70@hotmail.com
I love my new Rogue! Alexander Garcia and I spoke on the phone and he listened and we started to establish a good rapport, which continued during my sales experience. He was personable, gracious and had a great sense of humor.
Business response:
Thank you so much for this lovely review, Terri! It's wonderful to hear Alexander did a great job assisting you in your purchase and that you love your new Rogue. If you have any questions, please don't hesitate to reach out to me again. Best regards, Tom Awada, General Manager, awada70@hotmail.com
Great Service From the moment I walked in I was greeted and helped right away. The sales associate was patient and listened carefully to what I was looking for. Everyone was extremely helpful and constantly asked if I had any questions. I felt welcomed and I am very happy with my purchase.
Business response:
Hello Francisco and thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new purchase. Best regards, Tom Awada, General Manager, awada70@hotmail.com
Success An experienced sales person, very knowledgeable of product, and very nice. Great dealership with excellent customer service! I would purchase there again.
Business response:
Thanks for your outstanding review, David! I'm glad to hear that our team was experienced, knowledgeable, and nice! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Best regards, Tom Awada, General Manager, awada70@hotmail.com
Awsome What I liked about my experience was that I got there without an appointment and still got service in a timely manner.
Business response:
Daniel, thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Tom Awada, General Manager, awada70@hotmail.com
Great service Everything - it was all very professional and the facility was very clean. I would definitely recommend this dealership to others.
Business response:
Thank you for your feedback and recommendation, Darrell. It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please dont hesitate to contact me or visit us if you need anything else. Happy driving! Regards, Tom Awada, General Manager, awada70@hotmail.com
Great service !!! I have been coming to Universal City Nissan for 7 years and every time I am coming you stay on the top and provide me with an excellent service and amaze me with the professionalism and hospitality of your employees. I simply became addicted to you guys and knowledgable service advices of Peter Salas . He always knows the service needs of my vehicle and that is why my Nissan versa 2009 performs so smooth. The only thing which make me said that I can not give you ten stars since you have only five... Great s... read more
Business response:
Serguei, your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the Universal City Nissan family, so I am glad that Peter has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. Warm regards, Tom Awada, General Manager, awada70@hotmai... read more
Servid I liked working with Eddy ( I hope I spelled his name right ). He went above and beyond to make sure everything went in my favor but explain all the options ahead far as repairing my car. And I actually really appreciate that.
Business response:
Hello Dorris and thank you for your kind words! Eddy is a great asset and we appreciate him for giving you that comfort during your experience! Thank you and if you have any questions about the work that was done please feel free to contact me. Warm regards, Tom Awada, General Manager, awada70@hotmail.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,736 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.