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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
a lot of options for cars, great service Understanding and bent over backwards to make this car easier to get without worries. it was my first car, so i felt great!
Business response:
What an enjoyable review to read, Marilyn! We strive for a completely satisfied experience. Very pleased to hear your visit was a success. First car, congrats! We would love to work with you again. Warm regards, Tom Awada, General Manager, awada70@hotmail.com
Great service Nice and courteous service the service advisor eddy answered all my questions my car was ready on time I will back again
Business response:
Thank you for the excellent review, Francisco! It is great to know Eddy was able to provide you with a courteous and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Tom Awada, General Manager, awada70@hotmail.com
Excellent Service All the staff members there are always terrific and courteous. Alex and Laso were very pleasant to deal with and made for a comfortable purchase.
Business response:
Jon, thank you for writing such a great review about our staff. It is great to know that Alex and Laso were able to give you an overall positive experience. Congratulations on your new purchase! Sincerely, Tom Awada, General Manager, awada70@hotmail.com
Clean facility Friendly staff. Eddie worked with me to get my oil change done free of charge and set up my rewards points.
Business response:
Thank you for writing about your visit with us, Lasean! Eddie is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best regards, Tom Awada, General Manager, awada70@hotmail.com
Excellent Client services Sales Representative Mt Alexander (Alex), understands customer requirements quickly, and his personal attention towards client is remarkable. His manager Mr. Martin and Finance manager very friendly approach towards client, forcing me to recommend Universal to my close friends.
Business response:
Suresh, thank you so much for this feedback and your very kind recommendation of our dealership! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Tom Awada, General Manager, awada70@hotmail.com
Great service Nazario is the best Always his advice help to keep my car always in a good condition and running perfect
Business response:
Thank you so much for your review, Hashem! We really appreciate your business and are so happy that Nazario could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Tom Awada, General Manager, awada70@hotmail.com
Amazing service! Knowledgeable & hardworking staff I like how genuine and hardworking all the sales guys including the management team were at Universal City Nissan. They truly bent over backwards to ensure that I was happy and informed.
Business response:
Jessica, At Universal City Nissan, our number one goal is customer satisfaction. Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again! Best regards, Tom Awada, General Manager, awada70@hotmail.com
excellent customer service Victor Arias was excellent, he has outstanding customer service skills, and treated me just like family. He made me feel right at home. Johnny was also excellent in the services he provided.
Business response:
Jerry, thank you so much for the wonderful review of your experience at Universal City Nissan. Victor is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. If you have any further needs, please come back to see us. Best regards, Tom Awada, General Manager, awada70@hotmail.com
Friendly Efficient We first got into touch with Jeff in sales. We had been all over the place for two days, not to forget we live two hours away. I spoke to Jeff the night prior and he was pretty confident we could make it happen. He was very pleasant. Everyone was. Test drove a car, we chatted about programs. Met his manager. Then on to financing. Uli helped us. Another pleasant experience. Even saved us more money! Friendliest staff! Quick, to the point. Uli really was the icing on the cake for this experience.
Business response:
Thank you for recognizing your experience at our store, Mike. It's delightful to know that Jeff and Uli were able to provide you with such a memorable and pleasant experience. We would like to congratulate you on your purchase. We look forward to assisting you with your future sales and service needs. Best regards, Tom Awada, General Manager, awada70@hotmail.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,728 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.