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Universal Windows Direct of Charlotte
- Windows Installation
- Charlotte, NC
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Salesman was professional and personable. Measurement was "kinda" okay, but since the install took about a month and a half to complete, obviously they were way over their head. Take out of the palladium window was excruciating to watch, since it didn't seem to me they knew what they were doing. And...
I received very poor customer service and the workmanship was unsatisfactory. The staff were threatening and unprofessional. I would never recommend doing business with this company!
Nice windows but minor issues upon installation and poor communication post installation.
I assumed double hung windows came with full screens. They only come with half screens and wanted to charge me $50 a window to swap out the 9 half screens they installed and replace them with full screens. I just paid these folk over 11k. I feel duped. Not happy.
7 years later and
Very poor initial installation. 10 different problems.
At this point I am not likely to recommend.
Not a great experience at all
Frequently asked questions about Universal Windows Direct of Charlotte
How is Universal Windows Direct of Charlotte rated?
Universal Windows Direct of Charlotte has a 4.3 star rating with 1,896 reviews.
When is Universal Windows Direct of Charlotte open?
Universal Windows Direct of Charlotte is closed now. It will open tomorrow at 8:00 a.m.