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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
They clearly have system issues. Called said door is in took my pay on delivery money then said oops your door is NOT in. Then I get survey asking how installation went. So now they have all my money I have no door and I am afraid will never get door because in their system shows it was installed.
Oh, I would not recommend because of faults advertisement in the Charlotte general manager, liar’s
We went with your product because we were impressed with the quality. We had install issues and have made multiple calls and even had 2 technicians back out but no one will respond or call us back.
The windows are excellent. I didn’t appreciate the poor job on the installation. My future was damaged; I had white fingerprints on my walls, and the siding was not put back after the installation.
I was not pleased with the company used to finance my windows.
The wait on doors is unacceptable and the quality is in question
Universal Windows Direct of Charlotte has a 4.3 star rating with 1,896 reviews.
Universal Windows Direct of Charlotte is closed now. It will open at 8:00 a.m.