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Universal Windows Direct of Charlotte

4.3

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.31,896 reviews
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Anzhelika A.'s profile image
Anzhelika A. 
a year ago

Sloppy job of manufacturing windows - cutouts too big allow for leaks, and very sloppy caulking job around all 8 windows - do they even know what a caulk line should look like?!? Also a few windows not installed level!!! Also damaged some of my property during removal of old windows! New windows not left in clean condition. 

Review in Valdese, NC's profile image
Review in Valdese, NC 
a year ago

Just a bad experience all around!! First time installers were the start of a downhill run. Price we paid for this overpriced window was a terrible decision on my end. I can assure you it will never happen again! 

Greg C.'s profile image
a year ago

I would recommend that anyone looking for windows to get estimates from other companies because UWDC comes in and tells you a price in which if you don't accept then you will not get the windows at that price. The salesman said but the quality and I said but i don't have nothing to compare it to because they was the first one I talked to. I had 3 other companies lined up to listen to and see their quality and prices. I cancelled them because I felt like I would not be offered this price again in which I still don't know if i... read more

Kenneth L.'s profile image
Kenneth L. 
a year ago
Kathleen L.'s profile image
Kathleen L. 
a year ago

The installation was shoddy. There is going to be problems down the road. 

Richard K.'s profile image
Richard K. 
a year ago

Windows are not TRIMMED on the out wasp's and yellow jackets can make nests under neath the trim. 

Scott W.'s profile image
a year ago

One window did not fit. No one has called me to discuss the plan going forward. 

Gerald T.'s profile image
a year ago

I can not get the windows out to clean them: I can only get 2 of them to come out; because the screens don’t come off 

Rochelle S.'s profile image
Rochelle S. 
a year ago

Frequently asked questions about Universal Windows Direct of Charlotte

How is Universal Windows Direct of Charlotte rated?

Universal Windows Direct of Charlotte has a 4.3 star rating with 1,896 reviews. 

When is Universal Windows Direct of Charlotte open?

Universal Windows Direct of Charlotte is closed now. It will open tomorrow at 8:00 a.m.