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Universal Windows Direct of Cleveland

4.4

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,633 reviews
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Gene Calcei's profile image
Gene Calcei 
recommend  Recommended
7 years ago

I heard about Universal Windows Direct on the radio station I listen to almost every day. When I was ready for a new roof and a sliding glass door, I gave them a call.They were very courteous and professional. They showed up when they said they would, were very knowledgeable and helpful. They just put our new roof on this week. They were very efficient and thorough. They removed the old roof and installed the new roof in one.day. They cleaned up and left it the way they found it. We are very pleased with their roofing crew. ... read more

Maria Rinehart's profile image
Maria Rinehart 
recommend  Recommended
7 years ago

We saw them at Medina County Fair and had them come out to do a door estimate. They came out on time and were very professional and easy to talk to. Cody Hinkle was a wonderful representative and extremely informative and helpful. Would definitely recommend them to anyone who asks! 

Linda Furney's profile image
Linda Furney 
recommend  Recommended
7 years ago

I recommend the professional way the whole project was handled from the sales rep, Cody Hinkle, for our roofing and the rep we had also for our siding and gutters. No pressure, just the right information was offered and any questions were answered thoroughly. Installation crews are full of knowledge and cleanup was done right. 

Linda Taylor's profile image
Linda Taylor 
recommend  Recommended
7 years ago

I had Universal out to my home to take a look at doing some windows and a couple of doors. Cody Hinkle was my representative that gave me a great experience and made me feel comfortable on their products, services, and affordable pricing! I would highly recommend them! 

Teresa Lampa Stary's profile image
Teresa Lampa Stary 
recommend  Recommended
7 years ago

Marvin and Troy did a fabulous job with the installation of our windows and shutters. Our house was protected during the installation and they cleaned everything up before they left. Thank you we love our windows!!! 

Jennie Socha's profile image
Jennie Socha 
recommend  Recommended
7 years ago

Dusty Sill and his team were awesome! They took their time to do things right. I would highly recommend them for roofing. 

Brandy Sue's profile image
Brandy Sue 
recommend  Recommended
7 years ago

Dusty Sill and his crew went above and beyond to complete our roof. They took their time doing tedious tasks during the heat of summer. Would highly recommend. 

Kim Boutell's profile image
Kim Boutell 
recommend  Recommended
7 years ago

We have been getting estimates on sliding doors for our condo, we called universal windows and they we very prompt in coming to our home. Jenna was our sales rep and she was awesome for only being with the company for 8 months she knows her stuff. She got us what we wanted and at the price we wanted. Highly recommend Jenna and Universal Windows. Can't wait to get our new sliding doors. � 

Terri Dobosh's profile image
Terri Dobosh 
recommend  Recommended
7 years ago

This is the second time I have used Universal Windows Direct. The first time was to have all new windows put in my home. This time was to have new shingles and gutters installed. The staff from sales to dispatch to installers were great. They made sure I was happy in every way! Carey in dispatching is on top of his game and works hard to coordinate everything. John Paul worked very hard to make sure the end result was my happiness. Dusty Sill and his roofing installers went above and beyond to make my home look great... read more

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.4 star rating with 2,633 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.