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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Brian. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hi, Brian. Thank you so much for leaving us a stellar review!^JD
Ron came to our home and fixed the problem with ease and efficiency. This was the second time he'd been to our house as the other time was for our windows. Very nice and personable man.
Business response:
Hello, Chelsey. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hello, Carol. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
We really like the windows and appreciate the one pane that they replaced. I think that they should say in the warranty that they will not warrant a window if damaged from being sprayed with a pressure washer. As far as the patio doors we like them also, but were very, very disappointed in the installation. We had a service tech out a total of seven times and he either had the wrong parts or forgot something. the final time they were out they had everything but failed to install it properly. I decided it was a waste of time ... read more
The guys were AWESOME!
Business response:
Robert, we are thrilled to hear our installers provided your with an exceptional experience. Thanks again for trusting us with your home-improvement project.^JD
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,580 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 5:00 p.m.