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Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,084 reviews
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Jamie A.'s profile image
Jamie A. 
a year ago

Pros- My windows look great and the guys who installed them were nice and professional and did a great job! Cons- Literally everything else. Good luck trying to schedule an appointment for an estimate if you and your spouse work opposite shifts. They won’t schedule anything unless both people are home for the entire time. This made it very difficult to schedule our estimate as I had to work it around both my and my husband’s work schedule and our son’s extracurriculars. I should’ve walked away at the beginning, but I’ve hear... read more

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Felicia R.'s profile image
Felicia R. 
a year ago
Review in Fenton, MO's profile image
Review in Fenton, MO 
a year ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Marthasville, MO's profile image
Review in Marthasville, MO 
a year ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in MT Olive, IL's profile image
Review in MT Olive, IL 
a year ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Todd S.'s profile image
Todd S. 
a year ago
Review in CHESTERFIELD, MO's profile image
Review in CHESTERFIELD, MO 
a year ago

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Tara H.'s profile image
Tara H. 
a year ago

Damaged windows installed, windows for entire house (same windows) do not match (atrium stacked locations that are also different sizes due to incorrect measurements). Damaged existing siding, decking, stamped concrete patio during installation, patio sliders incorrectly installed creating an extrem... 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Review in Caseyville, IL's profile image
Review in Caseyville, IL 
a year ago

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,084 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 8:00 a.m.