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16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The receptionist was kind. The CNP Bernadette was extremely helpful. The check-in process was easy. Thank you.
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
This is the second time I’ve used the Shaker Heights urgent care … From the front desk… to the Nurses and Nurse Practitioners… I have felt listened to ( I’ve battled with the same illness for twenty years so I know the progression and what works for me) they have been kind.. and have had a welcomed sense of humor… and sent me on my way… I am so appreciative!
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
The receptionist greeted & assisted me with updating my personal information. Wait time was less than 15 minutes. The nurse & doctor were friendly, ensured me I did not have pneumonia or Covid . My total visit was just under 35 minutes.
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
This was my first visit at this urgent care and everything was great from the person at the desk to the doctor that saw me. There was not a long wait and everyone there were very friendly.
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
Great I can hear perfectly now
Business response:
Thank you for your kind words! We appreciate you taking the time to share positive feedback.
very attentive answered all the questions
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
Great experience staff was very helpful and understanding. I def recommend that urgent care
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Fast, Friendly, and clean.
Business response:
Thank you so much for leaving us a stellar review!
Honestly - the BEST care experience I’ve had in 30 years. Fast Friendly Caring Light - it was Sunday am at 8:00 sharp. Place was spotless. People were super kind and seems ok wit being there - such a pleasant surprise in today’s world. I could not have been happier despite a lousy diagnosis. Fast and even concerned about finding me the most economical and expedient way to get prescriptions. Tiffany, Mia, and Bernadette all get huge props. So glad they were open!
Business response:
Your feedback is highly appreciated. Thank you for the review!
University Hospitals Urgent Care Shaker Heights has a 4.7 star rating with 724 reviews.
University Hospitals Urgent Care Shaker Heights is closed now. It will open at 8:00 a.m.