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University Hospitals Urgent Care Shaker Heights

4.8
  • Urgent Care
  • Shaker Heights, OH

About this business

HealthcareUrgent Care

Location details

16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.8873 reviews
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Yvonne G.'s profile image
Yvonne G. 
a day ago

Outstanding customer service, friendly staff 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Jon G.'s profile image
Jon G. 
6 days ago

This was my first time using he Shaker clinic and I am so pleased with the care. The check in person was so helpful and polite. The The nurse and provider were both excellent. Professional, yet down to earth. Very good team. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Syuriah J.'s profile image
Syuriah J. 
a week ago

Everyone was very nice and welcoming 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Donna J.'s profile image
Donna J. 
a week ago

Everyone I encountered in the clinic was friendly and professional. Even though my problem was pretty minor, everyone showed concern for my needs the same as if it was serious. The provider explained everything about my condition clearly and explained the options for treatment in an easy to understand manner. I was very satisfied with my visit. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Rivka B.'s profile image
Rivka B. 
a week ago

Helpful, quick 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Stephen Z.'s profile image
Stephen Z. 
2 weeks ago

I was greeted politely and the doctor was thoughtful, listened well and explained the results in a very understandable way. 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Lisa L.'s profile image
Lisa L. 
3 weeks ago

Very professional Explained and listened to me Overall a great experience even though I felt like crap. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Sandra G.'s profile image
Sandra G. 
3 weeks ago

The receptionist was very polite and the wait time wasn’t bad the nurses and the doctor were very polite and very helpful It definitely beats sitting in the emergency room for hours. The service was exceptional. Will definitely recommend or return there again. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Annette H.'s profile image
Annette H. 
3 weeks ago

came in for a post operative UTI. they have labs on site and i was able to leave with the correct medication and follow up instructions 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Frequently asked questions about University Hospitals Urgent Care Shaker Heights

How is University Hospitals Urgent Care Shaker Heights rated?

University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 873 reviews. 

When is University Hospitals Urgent Care Shaker Heights open?

University Hospitals Urgent Care Shaker Heights is open now. It will close at 8:00 p.m.