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University Hospitals Urgent Care Shaker Heights

4.9
  • Urgent Care
  • Shaker Heights, OH

About this business

HealthcareUrgent Care

Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel I... read more

Location details

16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.9520 reviews
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Katherine krauss's profile image
Katherine krauss 
3 months ago

Very well managed health care center. Excellent front desk reception. Interview with the nurse was very professional. The doctor was thorough in her assessment and diagnosis and prescription conversation. Her communication skills rate 10 out of 10. She was respectful and warm and knowledgeable… All around, a most professional and comforting experience 

Jeanne Madison's profile image
Jeanne Madison 
a week ago

The Urgent Care gave me good service, and it was the same day - on a Saturday. Everyone is nice, professional and very helpful. Dr. Bernadette diagnosed my muscle spasms quickly, got my prescription in quickly to a 24-hr CVS. Conveniently located, with good parking. 

Zakkee Abdullah's profile image
Zakkee Abdullah 
2 months ago

The is locations is extremely clean and sanitary. The front desk associate was very warm, welcoming, professional and personable. I was immediately taken to triage without any wait. Unfortunately my wait once in my examination room was kind of long at around 45 minutes. The doctor seemed a bit rushed and it seemed as though she would change her treatment plan if I asked any questions. My question were simply questions, they were not challenges to her diagnosis or treatment approach. Overall my visit was good and I am satisfi... read more

Lisa Lazarus's profile image
Lisa Lazarus 
2 months ago

I was able to easily make an appointment for the time slot I desired. Bernadette was fabulous. She was knowledgeable and kind. She thought about me as a whole person and designed a treatment plan that would help me overall, not that would only address my symptoms. This was my second experience at this location, and I highly recommend the location to others! 

Bbwdksn Bbwdksn's profile image
Bbwdksn Bbwdksn 
5 months ago

Not Satisfied The doctor never came in the room. The medical assistant gave me a Covid and strep test. He didn’t even attempt to check my throat ear or nothing terrible Service. I'm assuming due to my Covid the service at an urgent care facility was Extremely disappointed with the service at University hospitals Urgent Care Shaker. I paid $205.00 for services. I felt completely disregarded and my health concerns were not taken seriously. Will not be returning and strongly advise others to seek care elsewhere. 

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Frequently asked questions about University Hospitals Urgent Care Shaker Heights

How is University Hospitals Urgent Care Shaker Heights rated?

University Hospitals Urgent Care Shaker Heights has a 4.9 star rating with 520 reviews. 

When is University Hospitals Urgent Care Shaker Heights open?

University Hospitals Urgent Care Shaker Heights is open now. It will close at 8:00 p.m.