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University Hospitals Urgent Care Shaker Heights

4.8
  • Urgent Care
  • Shaker Heights, OH

About this business

HealthcareUrgent Care

Location details

16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.8944 reviews
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Stacey H.'s profile image
Stacey H. 
4 weeks ago

The staff is wonderful-welcoming, effecient, understanding. Highly recommend! 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Thomas S.'s profile image
Thomas S. 
a month ago

Friendly, kind and informative. 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Katherine J.'s profile image
Katherine J. 
a month ago

My experience at urgent care was amazing. I went in the facility with a bad headache, l sat in the waiting room for 10 or 15 minutes. I was called in to see the doctor. I wasn’t there long enough to get bored before the doctor came in and checked me out. I got my nose swab and during that time I asked for something for my headache. I couldn’t believe it someone came in and gave me something for my headaches. I had no headache when I arrived home . Services there was excellent. 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Yvonne G.'s profile image
Yvonne G. 
a month ago

Outstanding customer service, friendly staff 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Jon G.'s profile image
Jon G. 
a month ago

This was my first time using he Shaker clinic and I am so pleased with the care. The check in person was so helpful and polite. The The nurse and provider were both excellent. Professional, yet down to earth. Very good team. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Syuriah J.'s profile image
Syuriah J. 
a month ago

Everyone was very nice and welcoming 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Donna J.'s profile image
Donna J. 
a month ago

Everyone I encountered in the clinic was friendly and professional. Even though my problem was pretty minor, everyone showed concern for my needs the same as if it was serious. The provider explained everything about my condition clearly and explained the options for treatment in an easy to understand manner. I was very satisfied with my visit. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Rivka B.'s profile image
Rivka B. 
a month ago

Helpful, quick 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Stephen Z.'s profile image
Stephen Z. 
2 months ago

I was greeted politely and the doctor was thoughtful, listened well and explained the results in a very understandable way. 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Frequently asked questions about University Hospitals Urgent Care Shaker Heights

How is University Hospitals Urgent Care Shaker Heights rated?

University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 944 reviews. 

When is University Hospitals Urgent Care Shaker Heights open?

University Hospitals Urgent Care Shaker Heights is closed now. It will open tomorrow at 8:00 a.m.