This profile has been claimed by the business owner or representative.
16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The staff is wonderful-welcoming, effecient, understanding. Highly recommend!
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
Friendly, kind and informative.
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
My experience at urgent care was amazing. I went in the facility with a bad headache, l sat in the waiting room for 10 or 15 minutes. I was called in to see the doctor. I wasn’t there long enough to get bored before the doctor came in and checked me out. I got my nose swab and during that time I asked for something for my headache. I couldn’t believe it someone came in and gave me something for my headaches. I had no headache when I arrived home . Services there was excellent.
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
Outstanding customer service, friendly staff
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
This was my first time using he Shaker clinic and I am so pleased with the care. The check in person was so helpful and polite. The The nurse and provider were both excellent. Professional, yet down to earth. Very good team.
Business response:
Thank you for your kind words! We appreciate you taking the time to share positive feedback.
Everyone was very nice and welcoming
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
Everyone I encountered in the clinic was friendly and professional. Even though my problem was pretty minor, everyone showed concern for my needs the same as if it was serious. The provider explained everything about my condition clearly and explained the options for treatment in an easy to understand manner. I was very satisfied with my visit.
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Helpful, quick
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
I was greeted politely and the doctor was thoughtful, listened well and explained the results in a very understandable way.
Business response:
We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference.
University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 944 reviews.
University Hospitals Urgent Care Shaker Heights is closed now. It will open tomorrow at 8:00 a.m.