uShip

James R 

on BBB

9 months ago

Mr. ***** B completely dirtied up the entire experience as I had a small problem, but ***** B decided to go full bat-shit-crazy and threaten me with the deletion of my account. I ordered the customer service to completely remove my account. This guy has no business being in customer service. 

Roman C 

on BBB

11 months ago

Terrible experience! I hired Uship for car transportation services, and the job was assigned to a subcontracting company (***********). I called and emailed them multiple times with specific instructions for the pickup and delivery. They assured me that my requests would be followed. However, when the car was delivered, I discovered that none of my requests had been fulfilled. Additionally, the car was delivered with a dead battery. The driver connected the jumper cables incorrectly, which blew a fuse and damaged some compon... read more

Hayley K 

on BBB

a year ago

We booked ******************** through Uship. We provided a list of items to be transported and included on the list multiple large furniture items that we ended up selling prior to transport. We were quoted $5000 by *************** and told a 26ft truck would be provided(we made it clear in our original request that we would need a 26ft truck had we had recently moved with all the same things and knew that is what was needed to fit everything). On moving day, the mover came and inspected all the items in the house prior to ... read more

Rodrick J 

on BBB

a year ago

Before shipping with UShip we called the company because we were concerned about these LTL trucking companies billing questionable additional charges, and they assured us they the side with their clients- they work to fight against bogus charges. We trusted this company with our business, was willing to push all of our LTL freight through Uship. FIRST shipment we were billed and additional charge of $971 but XPO Logistics (we are also leaving a review) for weight discrepancy! We shipped approximately 75 wedding chairs that w... read more

Nikolas C 

on BBB

a year ago

I got scammed out of $350 because uship doesn't explain the process when posting a vehicle to be shipped. They gave my contact information to anyone and everyone and I was immediately bombarded with emails, calls, and texts from "carriers" so I went with one and got scammed. Then the legit company they hooked me up with damaged my vehicle and the driver put his hands on my wife in front of our kids. He's extremely lucky I was 1000mi away at the time. uShip refused to take accountability for any of it! 

Grant H 

on BBB

a year ago

They don't provide any value. 1 of my 3 pallets was lost and another was broken and UShip basically just told me to kick rocks. Use another broker that is committed to providing value and stands behind their insurance (WHICH I PAID EXTRA FOR) 

Hans M 

on BBB

a year ago

If you enjoy the circus with football bats and clown shoes, then you will enjoy working with Uship and SGT **** Transport, as this is all they provide youa three-ring circus with endless hours on the phone, emails, and live chat attempting to get the order correct and finding ways to overcharge you. In my case the partner company SGT **** Transport, should rename their company properly to SGT ***** with a Twist of Bait and Switch Transport as Uship sets you up for the fraud, SGT **** Transport finishes you off by holding you... read more

Mark H 

on BBB

a year ago

Do not use these people, they do not hold anyone accountable in their organization. They hide behind emails. Bought their insurance, just in case, and it was denied when they lost part of my shipment. After two weeks of waiting on insurance to review claim, they never gave an explanation on denial. 

Ca W 

on BBB

a year ago

Unimpressed. Drivers have little incentive to take care of your valuable stuff. There are large gaps in the Uship insurance. I will not use again.