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Valley Building Inspections
- Home Inspectors
- Scottsdale, AZ
About this business
Location details
14350 N 87th St, Suite 210, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Paul Staron and the team of Valley Building did an outstanding job of the property I acquired in Gilbert, AZ. 1. The took adequate number of hours to review every single detailed of the house. 2. Once the inspection was over, we had a meeting at the premises to review all the punch list which they had plenty of details and pictures so it was extremely easy for me to understand the main concerns. 3. They provided an outstanding and detailed report including a very organized folder with details of what to be looking in the ho... read more
Business response:
Luis, Thank you so much and we are honored by your review and your confidence in our service. We hope you enjoy your home. Paul Staron
Excellent service! They did the full inspection including air quality, mold and termite inspection. Martin was very professional and helpful. Highly recommend this service.
Business response:
Deborah, thank you so much for your review and your business. Paul Staron
Paul Staron at Valley Building Inspections was our home inspector when we moved here from out of state. He was PHENOMENAL. We actually had him for two home inspections since the first one revealed too many problems. Each time he was incredibly thorough, and even though I was out of state he put me on a conference call at the end of the inspection to go over it with me. If we ever buy another house we will ask Paul for our inspection.
200% satisfaction guarantee is misleading. Paid a high price for 10 minutes of work. I ask them to come back and recheck results, and do another area In the same space. I was met with much resistance. They refused my request. I do not recommend this company. I will pay another company to do this job Again. Lastly, they provided multi page report that was boiler plate.(fill in the blanks) I don't feel there was a lot of care put into this job.
Business response:
Hello Dave, we're sorry that you weren't satisfied with the Indoor Air Quality and Mold Test service. We are always willing to come back to re-perform any of our services. We simply can't do it for free, especially if the service was performed as intended the first time. You are correct that the sample collection is simple and straightforward, however the report is a high-quality lab product that we recommend you trust. The 200% guarantee must be claimed at the time that an inspection service is performed, at which point, we... read more
Missed that the main water line was galvinized steel, even though there was 2 feet sticking out of the ground connected to the main assembly. They didnt properly document the water psi in the home and stated it was at 70 (no photo evidence, although they were very good at documenting everything else with photos). After multiple plumbers and city of phoenix looking at the line, the psi in the house was below 10 with 3 faucets running. The owner of the valley building claimed the condition of the vacant home changed between th... read more
Business response:
Jordan, we're very sorry that this issue was discovered with your new home. We understand the risk associated with real estate and the different forms it can take much better than most people, seeing thousands of transactions a year. After we spoke with you on the phone, you had agreed that there was no exposed steel piping visible at the time of the inspection. If you have good reason to believe that has changed, we'd like to discuss it further with you. Regarding the water pressure measurement, it's simply not something we... read more
We have purchased and sold many homes. This is the only time we have been told to not show up until the inspection was over and they were ready with their report. The inspector sat us down with his laptop and showed us small photos showing little detail, instead of walking us through the house to point out the issues. After we had time to do our own inspection, we found many things that he missed. He told us one screen door was damaged but we found 3 damaged screens. There was damage to the garage door he did not catch. ... read more
Business response:
Nancy, we are very sorry that you were not satisfied with the inspection Richard performed. There's a lot to unpack here, however we hope that our quick support alleviated some of your concerns. After reviewing the report, we felt like Richard performed a detailed inspection detecting numerous deferred maintenance items and defects. Some of your concerns were outside of the Standards of Practice for a Home Inspection in Arizona, some were within but were impossible to conclusively judge, while others were properly documented... read more
Valley building inspections just inspected my home for potential buyer. 1. They damaged my laminate flooring, then had the nerve to put it in the review as an item that needed to be addressed. (Laminate shavings were left on the floor as evidence.) 2. They turned on all of my heaters in the house, and left them on. (We were out of town for four days!) 3. They left several ceiling fans and lights on. 4. They left The pool pump and aerator on. 5. Furniture was moved (several feet) and left. This is the short list of their dis... read more
Business response:
Joan, it's always our goal to leave the property in the condition that we found it. We're very sorry that didn't happen this time. We'll be reaching out directly to address this incident.
I had Valley Building inspect a condo unit in a two story condo building with AC units on the roof. The inspectors ladder could not reach the roof (17 foot ladder) so the AC unit, the most expensive "appliance" to repair/replace, could not be inspected, but no concession was made to the fee charged. Would have been nice if they had some disclaimer upfront about not being able to inspect anything beyond X feet high.
Business response:
Zaida, we are truly sorry you are not happy with our services. We exceed the standards of practice for home inspections whenever possible and the safety of our inspectors is paramount In all of our actions. It is always our intent to inspect and review every component that is accessible and safe to do so. In a small percentage of cases, we cannot access the roof of the building due to safety and the need for a 40 foot extension ladder which is not required of our profession to carry. As we reviewed with you over the telepho... read more
This would have been a 5-Star review but sadly for my inspection review, the inspector didn't even show. The inspector claimed it was due to not being notified that I would be there, but even my realtor told them he himself would be there. That one act of not being there is what prompted this review. So we had to do the review of the inspection on the phone as I was standing outside the home with my realtor, and I just had to presume everything was correct. I had some prior concerns with what I saw, which the inspector didn... read more
Business response:
Michael, we are truly sorry for your experience of your inspector not being present for the review. It is always our desire meet with our clients onsite to review our findings, unfortunately, a scheduling error was made when the inspection was put in our system that indicated to the inspector that there was no one meeting him for a review. We left a message to you last week to ensure all of your questions regarding the property are fully answered - please feel free to reach out to our office at any time to get in touch with ... read more
Frequently asked questions about Valley Building Inspections
How is Valley Building Inspections rated?
Valley Building Inspections has a 4.9 star rating with 1,195 reviews.
When is Valley Building Inspections open?
Valley Building Inspections is closed now. It will open at 8:00 a.m.