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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
First and last time First off, the salesman I dealt with was super cool, just to get that out of the way. But this dealership gave me a guarantee over the phone, just to find out I woukd have to negotiate the deal that was 'guaranteed" to me over the phone once I got there. They don't seem to give a crap about a used vehicle (except for selling it) so if you do go to this dealership, purchase new. I discovered a few things that needed to be repaired on my used vehicle the next day. The salesman told me that they would repair... read more
TERRIBLE Dishonest, don't listen, slow,. Been over a month and my trade-in vehicle is still not paid off ! Took all day to complete a deal and I went in knowing what I wanted.
Dishonest THIS DEALERSHIP IS EXTREMELY DISHONEST. I had a good offer from another dealership on the car I wanted. Van Chevrolet promised me a better deal. We agreed to that better deal over the phone and then later in person, and they repeatedly confirmed the terms. Then they spent weeks giving me the run around and wasting my time and trying to get more money out of me before finally telling me that they wouldn't honor the deal they had made with me. STAY AWAY FROM THESE LIARS.
Disappointed Brought in a difficult electrical problem and they tried to sell me a seat alert buzzer, 4x4 gear oil change and a host of things not at all related to the original problem. I had to find a technical service bulletin to give to them related to the vehicle because they were not up to speed. Now a week later and I still have the same vehicle problem. I will not go back there.
Total ripoff dealership. I din't buy here but my grandson did. I have bought cars for 50 years, never a fun experience, but I have never seen a more dishonest deal in my life. Buyer beware, you will be taken for a ride, but not the ride you want. I will admit I was a little irate in talking with the sales manager but he hung up on me. Can't take the heat, deal honestly!
Once they make a deal you won’t hear back I purchased a car from a here 6 weeks ago . Test drove the car and was good. We made a deal on the car. I signed my paper work and was told to pick up the car along with my paper work the next day since it needed to be detailed and finished off through the shop. I went the next day picked up the car , delivery time took a while before receiving my paper plate to leave. We had communicated few hours and set a time I was going to pick up . I didn’t get my paper work and service contrac... read more
WE ARE LAWYERED UP..YOU WILL BE EXPOSED I'll let our layer speak. or I'll just have him call you on the personal cell phone number you gave me so you could push the no good deal through secretly of course 😉 you guys are unprofessional. You guys are liars. You guys allow yourself seem to take advantage of people lie to people bombard them is cause and then hide their own mistakes overcharge people taking advantage of people. This will not go uncovered or ignored.. either you can fix what you did and yourselves team did mr. S... read more
Not happy! I felt very rushed and pressured. This experience is all bad sales experience in one. We were looking at an Arcadia but didn’t like the color and was then brought a different Arcadia but different color which we liked was told it had all the same features but different year and a little cheaper. We bought the vehicle and it’s dufferent. It doesn’t have AWD like the other one. It’s missing the weather stipping. The windshield was cracked and was told someone contact us and we’ve called a few times and we get the sa... read more
Slow follow through, promises not kept Purchased car nearly one month ago. They were very late reporting our trade to prior financing company causing them to taking another payment from us. Called to advise of this two weeks after purchase and they promised to refund our money. Nearly a month later they still haven't refunded. I have left messages for finance department and they are not returning calls.
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.4 star rating with 7,995 reviews.
When is Van Buick GMC open?
Van Buick GMC is open now. It will close at 9:00 p.m.