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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The work was done on the day it was promised. They gave me a 2025 loaner. Their people are the most courteous and attentive of any dealership I have had experience with. I would not hesitate to recommend Van.
Phil was great in contacting me when the part was in for my car.
Everything was Great, Fantastic Service Advisor!
Business response:
Thank you for your review! We are utterly delighted to hear that everything exceeded your expectations during your visit. Your kind words about receiving fantastic service mean so much to our team. We take great pride in providing outstanding support to valued customers like yourself, and it's wonderful to know that our service advisor made such a positive impression on your experience. We truly appreciate you taking the time to share your feedback and look forward to continuing to serve you and your vehicle for years to com... read more
Trust them with my ev and gas vehicles!
Business response:
We are honored to hear that you trust us with both your electric and gas vehicles! Your confidence in our team means everything to us. We understand how important it is to have a reliable service partner for all your automotive needs, and we truly appreciate that you choose us for your diverse vehicle care. Thank you for being such a valued customer and for taking the time to share your positive experience.
Everything it's fixed the exact way you want it
Business response:
Thank you immensely for sharing your experience! We are delighted to hear that we were able to address everything precisely to your satisfaction. Your confidence in our ability to handle repairs according to your expectations means the world to us. It brings us great joy to know that our team delivered the quality service you deserved. We truly appreciate your trust and look forward to continuing to exceed your expectations in the future.
Did good work. Tried to upsale stuff that wasn't needed yet
Business response:
Your feedback is incredibly valuable to us. We are delighted to hear that you were satisfied with the quality of our work on your vehicle. We understand your concern about being presented with additional services that you felt were not immediately necessary. We always aim to inform our customers about potential maintenance opportunities, but we want to ensure this is done in a way that feels helpful rather than pressured. Your experience helps us improve how we communicate these recommendations to better serve you and other ... read more
5starr love this shop perfect
I loved the service provided thank you!
Service rep was knowledgeable and professional. Made every effort to get me back on the road ASAP! Answered all my questions.
Van Cadillac of Kansas City has a 4.5 star rating with 1,777 reviews.
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.