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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was excellent would highly recommend
Business response:
We are delighted to hear that you had such a positive experience with our service team. Your recommendation means everything to us, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we were able to provide the exceptional service you deserve.
They failed to mention a 199.99 transmission flush turned into a 399.99 because I have a cvt no complaints on the work just the change in price that I wasn't expecting
Business response:
Your feedback is important to us. We recognize that clear communication about pricing is essential. We appreciate that you were satisfied with the quality of our work. We would like to discuss this experience further with you. Please contact Customer Relations Manager, Kim Kloth, at 855-971-8381 or kkloth@vtaig.com so we can address your concerns and ensure better communication in the future.
Service was very fast and staff was great.
Business response:
Thank you for sharing your positive experience with our team. We are thrilled to hear that our staff provided excellent service and that everything moved along quickly for you. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your thoughts.
Reps are courteous and professional.
Business response:
Your positive experience means the world to us. We are thrilled to hear that our team members provided you with courteous and professional service. Thank you for taking the time to share your experience and for choosing us for your automotive needs.
Car was checked out and done in a timely fashion.
Business response:
We are delighted to hear that your vehicle service was completed efficiently and within your expected timeframe. Your satisfaction with the prompt and thorough attention your car received means a great deal to our team. We strive to provide quality service while respecting our customers' time, and we appreciate you taking the time to share your positive experience with us.
John is an asset to your organization, he made the experience effortless.
Business response:
Thank you for your review! We are delighted to hear that your experience with us was so smooth and effortless. Having team members who truly care about making every customer interaction seamless is what we strive for. Your feedback about the exceptional service you received means so much to our entire team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
This service department is very efficient and provides quality car maintenance.
Business response:
Thank you for your wonderful feedback about our service department. We truly appreciate you recognizing the efficiency and quality maintenance we strive to provide for every customer. Your satisfaction with the care your vehicle receives means everything to our team. We are committed to maintaining these high standards and look forward to continuing to serve you in the future.
Could have a better snacks available, but the service was A+.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It means so much to know that you felt our service was exceptional and deserving of an A+ rating. Your feedback about expanding our snack options is valuable to us, and we appreciate you taking the time to share this suggestion. We are always looking for ways to enhance the comfort and convenience we provide to our valued customers like yourself. Thank you for choosing us and for sharing your experience with others.
Always appreciate this dealership whether it is service or sales. They've been around a long time for good reason. "Thank You".
Business response:
We are pleased to hear about your continued trust in our team for both service and sales needs. Your recognition of our long-standing presence in the community means everything to us. We understand that building lasting relationships takes time and dedication, and we truly value customers like you who appreciate our commitment to excellence. Thank you for taking the time to share your positive experience.
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.