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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,968 reviews
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2021 CADILLAC XT4 SPORT Owner's profile image
2021 CADILLAC XT4 SPORT Owner 
3 weeks ago

I was satisfied with service and would recommend this shop for service. 

Business response:

Thank you for your positive review and recommendation! We truly appreciate your satisfaction with our service and look forward to serving you again at Van Cadillac of Kansas City. 

2020 CHEVROLET TRAVERSE LT Owner's profile image
2020 CHEVROLET TRAVERSE LT Owner 
4 weeks ago

Great staff, let me know everything that was happening along the way. Will definitely be back for the next service needed. Thank you guys! 

Business response:

Thank you for the positive feedback! We're glad our staff kept you well-informed throughout the process. We look forward to serving you again at Van Cadillac of Kansas City. 

2002 CHEVROLET MONTE CARLO SS Owner's profile image
2002 CHEVROLET MONTE CARLO SS Owner 
a month ago

Great customer service did a great job with communication 

Business response:

Thank you for recognizing our excellent customer service and communication! We're pleased you had a positive experience with our team at Van Cadillac of Kansas City. 

2021 CHEVROLET EQUINOX LT Owner's profile image
2021 CHEVROLET EQUINOX LT Owner 
a month ago

Good service and they took good care of all my cars needs in not too much of amount of time and they saved me some money on some not needed services 

Business response:

We are happy to hear about your positive experience with our service team. It's wonderful that we were able to address all your vehicle's needs efficiently while being mindful of your time. We especially appreciate you noting how our team helped you save money by not recommending unnecessary services - this reflects our commitment to honest, transparent service. Your trust means everything to us, and we look forward to continuing to provide you with reliable automotive care. 

2024 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2024 CADILLAC XT4 PREMIUM LUXURY Owner 
a month ago

customer service was excellent.. Special recgnition to Kim Kloth & Jon Goth 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience. Kim and Jon truly exemplify our commitment to outstanding service. We'll share your kind words with them! 

2024 CADILLAC CT5 PREMIUM LUXURY Owner's profile image
2024 CADILLAC CT5 PREMIUM LUXURY Owner 
a month ago

I don't like dealership employees making a service appointment for me without my prior knowledge. 

Business response:

Thank you for your time on the phone today. We truly appreciate your business and don't want to offend our customers in any way. I have notated on your profile that you will reach out when needing service and that we will only call if necessary. If you need anything in the future don't hesitate to contact me at 816-648-1093. Sincerely, Kim Kloth, Customer Relations Manager. 

Andy J.'s profile image
Andy J. 
a month ago

Great service, Great service Team!!! 

Business response:

Thank you for your wonderful feedback! Your kind words about our service team mean so much to us. We appreciate your business and look forward to serving you again at Van Cadillac of Kansas City. 

2019 CADILLAC XT5 LUXURY Owner's profile image
2019 CADILLAC XT5 LUXURY Owner 
a month ago

Jon Huber my service writer is excellent. Lets me know what I need. He also let me know what isn't needed. I trust his Judgement. 

Business response:

Thank you for your review! We're delighted to hear that Jon Huber has been providing you with excellent service and clear communication about your vehicle's needs. Your trust means everything to us, and we're committed to continuing to provide you with reliable, professional service. 

2023 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2023 CADILLAC XT5 PREMIUM LUXURY Owner 
a month ago

Fast and efficient oil change and tire rotation 

Business response:

Thank you for your feedback! We're delighted to hear that your oil change and tire rotation went smoothly and efficiently. Your satisfaction means a great deal to us at Van Cadillac of Kansas City, and we look forward to serving you again. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,968 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is closed now. It will open tomorrow at 8:00 a.m.