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Vanderbilt Mortgage

4.6

About this business

Welcome to Vanderbilt Mortgage. We are a national housing lender specializing in manufactured, modular, and mobile home financing. We have been in business for more than 40 years and have helped families just like yours find the right home loan for the home of their dreams. Vanderbilt offers a variety of programs for financing a manufactured home or financing a mobile home. We have a financing solution for you, whether you are a first-time homebuyer, have perfect credit, or have less than perfect credit. All loan programs... read more

Location details

500 Alcoa Trail, Maryville, TN, 37804, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.65,679 reviews
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Sarah B.'s profile image
Sarah B. 
11 months ago

Super impress with the customer service representatives RALPH & CLAUDIA today!! They went above and beyond to actually care and help my family. Since we have been with Vanderbilt Mortgage for now 5 years and this is our very FIRST TIME EVER being showed someone cares and wants to REALLY actually help people instead of hurting them or not caring to help them at all! We will only being dealing with these two from now on until forever! Thank goodness their are still good people making a different in our lives! Give Vanderbilt ... read more

Surnell L.'s profile image
Surnell L. 
11 months ago

I purchased my home March of 2016 my first weekend after moving in I was in a catastrophic motor vehicle accident. It took me an entire year to start back walking. I crushed my legs and ankles and fractured my hip. Hadn’t even paid my 1st month mortgage. Then a storm came through damaged my roof water pours out of the light fixtures . This was only 2 or 3 years after purchase insurance refused to cover they said it was normal wear and tear and it was leaking around the screws! The adjuster didn’t even get up on the roof. I’m... read more

jason e.'s profile image
jason e. 
11 months ago

Customer service is no help. Locked out of online pay due to some communication errors. Not willing to help. Definitely wouldn't recommend using this company. Very disappointed with the experience.  

Lisa A.'s profile image
Lisa A. 
a year ago

The Staff I'm dealing with is very professional and nice and work hard to help all the way through the process Big Thank You to Nick Winston and Britanny for their professionalism. 

Lisa A.'s profile image
Lisa A. 
a year ago

Very helpful & pleased so far Responding exactly faster, like the app so far. 

Tammy V.'s profile image
Tammy V. 
a year ago

The portal is very difficult to navigate when uploading documents  

Ardie A.'s profile image
Ardie A. 
a year ago

I have changed my cell phone number on my account, yet every time I log on I am asked to give aa security code that has been sent to me. The phone number that is being shown is my old number. There is no way for me to change it and I have to access my email every time. I find this very inconvenient and would like for it to be fixed. Thank you. Ardie Alexander 

Travis H.'s profile image
Travis H. 
a year ago

Can’t log in to account and nobody can seem to help. Been this way for over a year. 

Patti H.'s profile image
Patti H. 
a year ago

The whole loan process and the website is absolutely horrible!! 

Frequently asked questions about Vanderbilt Mortgage

How is Vanderbilt Mortgage rated?

Vanderbilt Mortgage has a 4.6 star rating with 5,679 reviews. 

When is Vanderbilt Mortgage open?

Vanderbilt Mortgage is open now. It will close at 5:30 p.m.