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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
excellent
Great. Thanks!
Excellent!
PERFECT
Good. Always trying to push mostly unrelated repairs. The only one which was okay was the air filter
Checked car out but couldnt find out why tire pressure monitor system was not working
I went to vandergriff for a online price on my vehicle. After agreement to buy it they tried to take on an extra 5800 dollars for work they claimed to do to the vehicle. The one key fob that came with it had tape on it. Took tape off and it fell apart. I was driving it and turned on the windshield wipers and cleaned the window. It made three squirts and the low washer fluid came on. Not sure on maintenance when they didn't even top fluids. Also was half quart low on oil. Last time going there
Business response:
We appreciate you taking the time to share this feedback and understand how important clarity and consistency are throughout the purchase process. Our team aims to provide a transparent and well-prepared vehicle experience, and input like this helps us reinforce those expectations. We remain focused on delivering a more dependable and customer-centered experience moving forward. Please reach out to our General Manager, Jimmy Le at Jle@vtaig.com so we can connect with you directly.
Absolutely that detail makes the review stronger because it shows the exact attitude you were dealing with. Here's the updated version: My recent service experience at Vandergriff Honda was extremely disappointing and unprofessional. I brought my vehicle in because the fuel door sometimes gets stuck and will not open properly when I need to get gas. I explained to the service advisor, Casey Clement, that while I was out of town, I stopped at a gas station nearly five hours from home, and the fuel door would not open. I had n... read more
Business response:
We appreciate customers taking the time to share detailed feedback about their service experience. Our team aims to provide clear communication and attentive support when addressing vehicle concerns. Feedback like this helps us remain focused on maintaining a professional and customer-focused service environment. For further assistance, please reach out directly to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com.
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 13,649 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open tomorrow at 9:00 a.m.