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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Easy in, easy out, received discount for the first time after many years of using this Service Center.
Business response:
Thank you for your feedback. We're pleased to hear that you found the service convenient and appreciated the discount. If there's anything more we can do to improve your experience or if you have further concerns, please let us know. Your satisfaction is important to us, and we're here to assist with any future needs.
Dissapointed. Tried to sell me a "timing belt package" for over $2200.00. CRV's have not had timing belts since 2002.
Business response:
Thank you for sharing your experience. We sincerely apologize for the miscommunication regarding the timing belt package. Your feedback is crucial in helping us improve our service and ensure our team is providing accurate information. We understand how frustrating this situation can be, and we want to address your concerns directly. Please reach out to Service Director Ricky Sandoval at RSandoval01@vtaig.com. He is committed to resolving this issue and ensuring you receive the service you deserve. Thank you for bringing thi... read more
My car was serviced with an oil change and new rear brakes were purchased. However, all of the indicator lights on my front dash have been appearing for random periods of time. I made the service technician aware that this issue had taken place prior to the visit, but nothing could be found to cause the problem. However, the next day I returned with my vehicle because the light issue re-occurred. Despite my service history with this issue, new uncovered repairs were suggested.
Business response:
Thank you for taking the time to leave a review about your recent service experience. We sincerely apologize that the oil change and brake service did not address the ongoing issue with your dashboard indicator lights. We understand your frustration, especially since you mentioned this problem to the service technician beforehand. It's important to us that your car is functioning properly, and having recurring warning lights can be concerning. To investigate this matter further and ensure a resolution that addresses your exi... read more
They didn't do what I took my vehicle in for. I have to return this Monday for them to do what was scheduled
Business response:
Thank you for your feedback on your recent service experience. We sincerely apologize that the service performed on your vehicle did not address the original concern you brought it in for. We understand how frustrating this must be, and we want to assure you that we take all customer concerns seriously. To ensure we get this resolved quickly and effectively, we recommend contacting our Service Director, Ricky Sandoval, directly. He can be reached by email at RSandoval01@vtaig.com. Please provide Ricky with a detailed descrip... read more
I was told my rear brakes were paper thin. I took to another garage and they told me they were a little under 1/2 life. Never again!
Great until after I bought it. Don't have tire lock keys and they just say it should be there. Well it isn't. Very disappointing
Business response:
Hi there, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the tire lock keys. Please reach out to our General Manager, Chris Snyder at CSnyder02@vtaig.com, or by phone at 817-299-2010 at your earliest convenience.
Terrible techicians and manager.
Business response:
Hi there, thank you for sharing your feedback with us. We're sorry to hear about your experience with our service team. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com
Servicio demasiado caro y mienten en el precio de las piezas te quieren cargar de más es pésimo el servicio y dicen que cambian el aceite y no lo hacen los mecánicos no están haciendo su trabajo
Business response:
Hi there, thank you for sharing your feedback. We apologize for any inconvenience caused. At your earliest convenience, please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com. Thank you.
I had an appointment for a vehicle registration. It took 3 hrs. before my car was attended to.
Business response:
Hi there, Thank you for your review. We are sorry to hear about the wait for your service appointment. We will take your notes into consideration. Thank you for visiting us.
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 13,649 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is closed now. It will open tomorrow at 9:00 a.m.