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Vandergriff Honda Service
- Auto Repair
- Arlington, TX
About this business
Location details
1104 I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Vandergriff Honda Exceeds Expectations Recently had a great experience at Vandergriff Honda. The service during the sale and after the sale is excellent. They make you truly feel like a valued customer.
Buyer of new 2012 honda civic I really liked this dealership and they were very helpful.
Wonderful service I was headed out of town and had an issue with a window. I called and said I was on my way. I was greeted at my car, offered a drink and within ten minutes my issue was resolved. I was very grateful for their quick service and attention. I will definitely return.
Online service Returned my inquiry promptly and followed up several times after I told them what my parameters are. Very helpful and not pushy (hate pushy salespeople)
They advertised a low price and after arguing with me They advertised a low price and after arguing with me about the price they claimed they had a "listing error"
Business response:
It's unfortunate to hear about the confusion regarding the pricing information you encountered. We understand your frustration and would appreciate the opportunity to discuss this situation with you directly and work toward a resolution. Please contact our General Manager, Jimmy Le at Jle@vtaig.com so we can better understand what happened and address your concerns properly.
When I asked the out the door cashier price for a vehicle When I asked the out the door cashier price for a vehicle listed at 6515 plus TTL after being asked to come in several times I was quoted 10,845.11, 4330.11 over asking. They ultimately agreed to the 6515, but the convertible top didn't work, and other issues. They would not look at the top citing age and make. BUYER BEWARE. Ask questions
Business response:
We regret that your experience with pricing and vehicle details caused frustration. Our team’s intention is always to provide clear information and assist customers as thoroughly as possible. Feedback like yours helps us improve transparency and communication. Please contact our General Manager, Jimmy Le at Jle@vtaig.com if you’d like to review any details or discuss next steps.
I attempted to make two deals with this location on two I attempted to make two deals with this location on two separate days and each time the sales manager didn’t want to agree to the price. They called back and offered a lower price over the phone and then when I arrived the manager refused to offer the agreed price. Can’t trust these managers or car dealerships. And, this was for a car that I was going to pay for with a check for the total amount of the car. Too greedy!!
Business response:
Thank you for sharing your concerns about your visits. We understand your frustration. Your experience is concerning to us. We value transparency in all our customer interactions and want to ensure every visitor has a positive experience. Please contact our General Manager, Jimmy Le at Jle@vtaig.com so we can address this situation directly and work toward a resolution.
I have the dealers use your email as a lead. I have the dealers use your email as a lead. I have not yet have any of the dealers tell me about the car I have asked about. Often they are out of state and wanting me to set an appointment. If I ask about the car they become more aggressive and ask why I’m not responding even though I clearly have. I might have already purchased a car if they had only been honest and sent the more information they said they would send. I have to question if the actually have the car advertised.
Untrustworthy. Untrustworthy. Dealership added lots of accessory fees on top of the listed price. Dirty dealership in my opinion!
Business response:
We’re sorry to hear that you are not satisfied with your experience. Transparency is very important to us, and we want to make sure we address any concerns you have. Please reach out to our General Manager, Jimmy Le, at Jle@vtaig.com so we can look into the details of your visit and work toward a resolution. We appreciate your feedback and look forward to hearing from you.
Frequently asked questions about Vandergriff Honda Service
How is Vandergriff Honda Service rated?
Vandergriff Honda Service has a 3.6 star rating with 278 reviews.
When is Vandergriff Honda Service open?
Vandergriff Honda Service is open now. It will close at 5:00 p.m.